πSlovenia
Platform Engineer
SpryPoint
πRemote - Canada
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Summary
Join SpryPoint's Infrastructure and DevOps Team as a Platform Engineer. This pivotal role ensures our production systems are secure, reliable, cost-optimized, and performant. You will oversee and maintain production environments, implement and manage AWS services, develop disaster recovery plans, and manage containerized applications. Collaboration with DevOps engineers and the IT Security team is crucial, along with occasional client support. The ideal candidate possesses extensive experience with AWS, containerization, and cloud infrastructure. This is a remote-first position offering flexible hours and a competitive compensation package.
Requirements
- Bachelorβs degree in Computer Science, Information Technology, or related field, or equivalent experience
- 5+ years of experience in platform engineering, infrastructure management, or similar roles
- Proficiency in AWS services including: Elastic Beanstalk, EC2, Elastic Load Balancers, AWS networking services, Amazon Route 53, RDS (PostgreSQL), DynamoDB, AWS Systems Manager (including Parameter Store), AWS Secrets Manager, AWS Certificate Manager, AWS Transfer Family (SFTP), etc
- Experience with Docker and managing containerized applications in production
- Familiarity with NGINX and reverse proxy configurations
- Proficient in troubleshooting using log analysis and monitoring tools like Datadog
- Strong scripting skills in Bash and Python
- Self-motivated and proactive, with a demonstrated ability to independently identify and address challenges across all areas of responsibility
- Excellent problem-solving abilities and attention to detail
- Excellent verbal and written communication skills, with strong attention to detail in both technical documentation and presentations
Responsibilities
- Oversee and maintain production environments to ensure optimal performance, security, reliability, and cost-efficiency
- Implement and manage AWS services, including EC2, Elastic Load Balancers, RDS (PostgreSQL), DynamoDB, Amazon Route 53, and AWS networking services
- Manage and configure NGINX and reverse proxy setups
- Develop and maintain disaster recovery plans and procedures
- Manage containerized applications in production using Docker
- Assist in migrating from Elastic Beanstalk managed EC2 instances to ECS/EKS
- Utilize Datadog and log analysis tools for effective troubleshooting
- Monitor system performance and implement performance tuning as needed
- Implement IaC and Configuration Management tools like Terraform and Ansible to manage application configurations
- Develop scripts using Bash and Python to automate routine infrastructure tasks
- Handle requests from other teams for access, backups, IP whitelisting, and database synchronization between production and staging environments
- Provide technical assistance for client-specific setups such as Single Sign-On (SSO) configurations and EPOS printer support
- Participate in on-call rotations as Tier 3 support for after-hours issues
- Collaborate with Client Success and Product Development teams (Tier 1/2) during client go-live events and critical incidents
- Work closely with DevOps engineers on cloud architecture and automation of routine infrastructure tasks
- Collaborate with the ITSEC team to ensure compliance with security standards and monitoring practices
Preferred Qualifications
- Experience with Infrastructure as Code (IaC) tools such as AWS CloudFormation, Terraform, and Ansible
- Experience in medium to large-scale cloud migration and containerization projects
- Experience with Grafana, Prometheus, and OpenTelemetry
- Knowledge of Java applications in production environments
- Experience with load testing and performance tuning using tools like K6 or JMeter
- Familiarity with the AWS Well-Architected Framework
- Experience with Jira, Jira Service Management, and Confluence
- Experience with Git, GitHub, GitHub Actions
- Experience with Jenkins
Benefits
- Remote-first and autonomous working environment with flexible working hours
- Competitive compensation package
- Macbook + $500 towards your home office setup
- Health, dental, vision, and life insurance
- Generous PTO, Β½ day Summer Fridays, and flexible sick days
- RRSP (Canada) and 401k (US) matching program
- Professional development courses, $2,500 annual tuition assistance, and a book bounty program
- Annual company events (SpryPalooza!) and team offsites
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