Platform Manager, Account Integrity

Summary

Join Airbnb's Trust & Safety team as a Platform Product Manager for Account Integrity! Lead the development and implementation of platform solutions to combat bot attacks, fake accounts, and account takeovers. Collaborate with cross-functional teams (engineers, data scientists, designers, operations experts) to protect Airbnb users. Create a product vision and strategy, manage product backlogs, define success metrics, and present roadmaps to leadership. This role requires extensive product management experience, a strong security background, and exceptional communication and collaboration skills. The position is US-remote eligible with occasional office work. Compensation includes a competitive salary, bonus, equity, benefits, and employee travel credits.

Requirements

• 8+ years product management experience
• Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
• Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
• Strong analytical, troubleshooting, and problem-solving skills
• Experience building machine learning products or technical product management
• Experienced in design, and hypothesis driven product development
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
• Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
• Experience leading teams through ambiguity, and high stakes trade off decisions

Responsibilities

• Lead the development and implementation of platform solutions that address bot attacks, fake accounts and account takeovers
• Collaborate with engineers, data scientists, designers, operations experts, and various business lines to protect both Hosts and guests from abuse on the Airbnb platform
• Create a vision and strategy
• Lead cross-functional teams
• Maintain product backlog and roadmap
• Define goals and success metrics
• Build alignment
• Make tradeoffs
• Present product roadmap and status
• Evaluate new product opportunities
• Develop short term plans aligned with long term goals
• Become the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits