PM Leader - ML Personalization

Summary

Join Fetch Rewards as a PM Leader - ML Personalization (Search & Discovery) and partner with ML ranking & personalization teams to drive vision and strategy. Shape systems and user experiences by unlocking supervised and unsupervised learning, building entity understanding to power offer personalization, ranking, and more. Leverage $180 billion in GMV data to personalize rewards and improve user discovery. This full-time role can be based in a US office or remotely. You will set the mission, vision, and strategy for initiatives, collaborate cross-functionally, and use data to drive decisions. Contribute to a positive culture and overall business success.

Requirements

• Deep experience with ML, recommendation systems, entity understanding, personalization, ranking
• 6+ years of product management experience in relevant domains, demonstrating deep product thinking and execution ability
• Proven experience in one or more of the following areas: Search and discovery systems for streaming, music, shopping, or content platforms
• Search optimization and relevance
• Advertising systems: ads quality, auction optimization, real-time bidding (RTB), inventory optimization, forecasting, audience segmentation/targeting, programmatic advertising, bid optimization, and auction mechanics
• Demonstrated excellence in core PM responsibilities: setting vision and strategy, prioritizing roadmaps, delivering impactful products, and driving measurable business outcomes. Experience working with OKRs and leading cross-functional collaboration with sales, marketing, and services teams to launch and scale products
• Thrive in fast-paced environments with evolving priorities. Skilled at building 0-to-1 products, pivoting when needed, and fostering open-minded collaboration—able to challenge ideas and embrace constructive feedback
• Deep understanding of user behavior and two-sided marketplaces. Capable of designing solutions that optimize for multiple, often competing, objectives

Responsibilities

• Meaningful uplift is driven regularly, measured, with innovation, intuition, data driven & velocity
• Set the mission, vision, strategy, priorities, roadmaps & OKRs for your initiatives, and collaborate cross-functionally to align stakeholders
• Immerse yourself in the Fetch consumer and partner needs and become an expert in user understanding, cohorting, behaviors and the two-sided marketplace
• Use a combination of product instincts and data to drive decisions and results
• Partner with ML and Data Science leaders on strategies to drive breadth, depth and accuracy of our optimizations & insights, building core infra and powering specific use cases, elevating our data & insights understanding
• Contribute to to elevate our culture and rhythms to raise the bar of our product craft as an organization, and contribute to overall business strategy & success
• No excuses; take ownership and responsibility for outcomes in a fast paced environment, challenge ideas, be challenged

Preferred Qualifications

10+ years of product management experience, ideally in high-impact roles within search, discovery, personalization, or ad tech

Benefits

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth
• 401k Match: Dollar-for-dollar match up to 4%
• Benefits for humans and pets : We offer comprehensive medical, dental and vision plans for everyone including your pets
• Continuing Education : Fetch provides ten thousand per year in education reimbursement
• Employee Resource Groups : Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule
• Calvin Care Cash : Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment : Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home