Intercom is hiring a
PMM Manager

Summary

The job is for a Product Marketing Manager at Intercom, responsible for managing two direct reports, owning the product marketing narrative, collaborating with various teams, and ensuring high-quality content across all web surfaces and sales materials. The role requires 6-8+ years of B2B technology experience, strong writing skills, attention to detail, and leadership abilities.

Requirements

• 6-8+ years of product marketing experience in B2B technology, preferably in SaaS with a strong handle of the end-to-end PMM function
• Proven track record building successful websites and experience owning the copy & content strategies
• Outstanding writer. This is a non-negotiable

Responsibilities

• Manage two direct reports across both web and sales (enablement) channels
• Own ‘The Pitch’ and how we tell the Intercom story to the world across our two most important channels - web & sales
• Own copy & own the content strategy across our web surfaces
• Collaborate closely with Sales, Web, and PMM leadership to determine the overall strategy for our pitch, which comes to life via web and sales
• Create and maintain the Intercom sales narrative and all accompanying materials that enable sales to win deals
• Own product enablement, partnering closely with the sales enablement team, in order to elevate the performance of our global sales team

Benefits

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Open vacation policy and flexible holidays so you can take time off when you need it
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• MacBooks are our standard, but we also offer Windows for certain roles when needed