Pmo Pm

Summary

Join our team as a PMO-PM and work fully remotely anywhere in the UK under an Inside IR35 contract. As Community Manager, you will be the liaison between the technical organization and end users, creating programs and strategies for product delivery and consumption. You will build a strong brand presence, moderate sessions, create content, and leverage your technical understanding of Microsoft 365. This role requires excellent communication, stakeholder engagement, and change management experience. The ideal candidate will have a professional background in Project Management, IT, or Communications/Marketing.

Requirements

• Professional education or study in Project Management, Information Technology, Communications/Marketing or equivalent
• Hands-on experience with stakeholder engagement. Managing customer issues & escalations
• Extensive experience with customer engagement methodologies and service lifecycle
• Excellent coordination and organizational skills
• Change Management experience
• Team player
• Advanced communication and presentation skills
• Fluent in English mandatory

Responsibilities

• As Community Manager, you are the interface between the technical organization and the end user community
• Responsible for the creation and strategy of programs between the IT service team and the end user community, ensuring that the products are delivered and consumed as intended
• Build a trusted brand presence, both virtually and in person, by moderating sessions and events, creating impactful content, and researching and adopting trends
• Have excellent communication and interpersonal skills
• Technical understanding around the capabilities of the Microsoft 365 suite, and the ability to demonstrate it and influence within groups
• Act as a liaison between the business and the IT organization, relaying the requirements and feedback from both sides
• Build a culture around collaboration and continuous learning
• Perform administrative tasks to maintain programs/events that drive adoption and improve user experience
• Creation of content to help improve adoption and user experience
• Product Owner for an application that assists in adoption and user experience
• Identify and monitor the adoption of Microsoft 365 Suite and programs to assist in adoption

Preferred Qualifications

German beneficial