Practice Manager

Summary

Join Belle, a rapidly growing healthcare company, as a Practice Manager to lead and enhance Chronic Care Management (CCM) practice operations. You will design and implement processes for compliant and efficient CCM service delivery, overseeing intake, eligibility, enrollment, care coordination, and billing. Reporting to the COO, you will manage operational and clinical aspects, ensuring Medicare compliance and excellent patient/provider experiences. The ideal candidate possesses small-practice management expertise, thrives in high-growth settings, and is ready to build and scale new processes. This fully remote role offers significant opportunities for growth and impact within a mission-driven team.

Requirements

• 3+ years of experience managing operations in a small practice or healthcare setting, specifically with Medicare programs
• Strong knowledge of Medicare billing, coding, and compliance requirements
• Experience overseeing clinical and non-clinical processes in a healthcare environment
• Deep knowledge of RCM principles
• Expertise in RCM platforms and medical claims processes (including HCFA 1500)
• Proven ability to design and scale practice workflows in a fast-paced, high-growth organization
• Excellent communication, problem-solving, and organizational skills
• Ability to take ownership, build from scratch, and drive key initiatives

Responsibilities

• Participate in the design and implementation of new processes and capabilities required to bring the practice into compliance and/or improve efficiencies
• Oversee intake, eligibility verification, patient enrollment, consent, billing, and ongoing engagement processes for CCM; work directly with patients and stakeholders to refine processes, achieving efficiency and compliance
• Ensure accurate, compliant coding and billing for CCM, including monitoring CMS requirements and code changes
• Maintain visibility into CCM encounter activity and ensure data integrity from service delivery through claim submission
• Act as a super user of the RCM solution and maintain accurate dashboards and reports to monitor performance
• Support training and quality standards for staff on CCM services, Medicare billing, coding, and insurance eligibility
• Collaborate with intake and scheduling teams to ensure efficient patient onboarding and service delivery
• Ensure patients receive clear communication regarding their CCM services, including EOBs, responsibilities, and FAQs
• Lead continuous improvement initiatives to enhance patient outcomes, operational efficiency, and compliance
• Provide guidance and support to clinical teams (MDs, NPs/PAs, RNs, CHWs) in delivering high-quality CCM services

Benefits

• 100% remote team with flexibility and autonomy
• Rapid growth means meaningful opportunity to shape our future
• Mission-driven team, working at the intersection of tech and compassionate care
• Competitive compensation based on experience
• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, and Paid Holidays