Practice Manager, Data Science, AI and ML

Summary

Join Rackspace as a Practice Manager and lead a team of data scientists, AI, and ML experts. You will be a subject matter expert, delivering professional services and ensuring practice success. This role involves managing direct reports, supporting sales, developing growth strategies, and building AWS partnerships. You will be responsible for leading projects, providing technical guidance, and fostering a collaborative work environment. The ideal candidate possesses extensive experience in data science, AI/ML, and cloud technologies, along with strong leadership and communication skills. This position offers a competitive salary and benefits package.

Requirements

• 12+ years of experience in customer-facing software/technology, data analysis, or consulting
• Minimum 7+ years of experience architecting and building Data science and AI solutions
• Minimum 6+ years of experience with AWS or other public cloud Data Science solutions
• In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services
• Demonstrated knowledge of software development tools and methodologies
• Solid understanding of agile methodologies
• Master or Ph.D. in Computers and/or Data Science
• AWS, Azure or GCP Certified ML Certified Specialist

Responsibilities

• Be the lead technical liaison between customers and engineering resources
• Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed
• Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively
• Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked
• Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions
• Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model
• Play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services
• Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AI advocates
• Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform
• Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date
• Attend and present valuable information at Industry Events
• Collaborate in setting up Go to Market strategies for Data science and AI
• Traveling up to 50% of the time
• Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development
• Foster an aspirational working culture within team
• Own practice Growth & Productivity
• Provide coaching for team members and help establish and track goals
• Act as a communication conduit to provide information to the practice membership
• Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members
• Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers
• Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers
• Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness
• Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization

Benefits

• $180,300 - $308,000 a year
• Based on eligibility, compensation for the role may include variable compensation in the form of bonus, commissions, or other discretionary payments