Pre/Post Sales Engineer

Luzmo
Summary
Join Luzmo as a Solutions Engineer and play a crucial role in both pre-sales and post-sales stages, leveraging your technical expertise and customer success skills. You will partner with Account Executives, translate business use cases into actionable insights, advise on best practices, and demonstrate Luzmo's capabilities. Post-sales responsibilities include guiding customers through onboarding, providing technical consultation, collecting feedback, and helping customers utilize Luzmo IQ. This hybrid role requires strong communication and collaboration skills, along with experience in data/analytics engineering or BI implementation. Luzmo offers a high-impact role in a fast-growing environment with opportunities for personal and professional growth and a competitive compensation package.
Requirements
- 3+ years of experience in a client-facing data/analytics engineering, solutions engineering, or BI implementation role
- Proven expertise in SQL and working with relational databases like PostgreSQL, MySQL, or Snowflake
- Hands-on experience creating data visualizations and dashboards in Luzmo or others like: Looker, Power BI, Tableau, Qlikview, Thoughtspot or similar
- Strong understanding of data modeling, ETL workflows, and performance optimization
- Excellent communication and collaboration skills with both technical and non-technical audiences
- You are able to work EST business hours
Responsibilities
- Partner with Account Executives to support product demos, technical deep dives, discovery calls, and Proof of Concept (PoC) projects
- Translate business use cases into embeddable dashboard, AI-powered and actionable insights
- Advise on best practices in dashboard design, performance optimization, and integration architecture
- Demonstrate Luzmo’s embedded analytics capabilities in live environments tailored to customer needs
- Collaborate with CSMs to ensure customers get continuous value from Luzmo and
- Guide customers through onboarding, integration, and launch of their embedded analytics
- Provide technical consultation on data modeling, performance tuning, and dashboard usability
- Collect customer feedback and relay it to our product and engineering teams to improve the platform
- Help customers understand and apply Luzmo IQ, our AI-powered engine, by translating business needs into AI-driven use cases and guiding implementation and fine-tuning
Preferred Qualifications
- Familiarity with embedded analytics or working with APIs/SDKs is a plus
- Experience with modern data stacks (e.g., dbt, Snowflake, Redshift, ClickHouse, DataBricks) is a plus
- Programming experience in Python, JavaScript/Node.js, or similar is helpful but not required
- Experience with Luzmo or other embedded analytics platforms
- Background in SaaS, product/sales-led growth environments, or developer-first platforms
Benefits
- A high-impact role in a fast-growing scale-up environment
- Opportunities for personal and professional growth across technical and customer-facing domains
- A chance to work across a wide range of industries with exciting data challenges
- Competitive compensation package including base salary and health benefits
- Flexible time off