PrismHR is hiring a
Principal Application and Infrastructure Engineer

Summary

The job is for a Principal Application and Infrastructure Engineer at PrismHR, a SaaS company. The role involves ensuring the availability and optimal performance of hosting services and infrastructure, designing and implementing cloud-based solutions, automating tasks, providing support to engineering teams, troubleshooting application configurations, creating documentation, and participating in disaster recovery planning.

Requirements

• Bachelor’s degree in Computer Science, MIS, or Engineering
• 7-10 years of relevant experience in a technical discipline
• Experience with Docker, Kubernetes or running containers on PaaS
• Experience with automation and IaC tools such as Puppet and Terraform
• Experience working in a GitOps/DevOps environment
• Experience troubleshooting application configurations and diagnosing operational issues
• Ability to prioritize effectively and work independently in a fast-paced environment
• Solid understanding of public cloud concepts and services in AWS and Azure
• Scripting experience (Powershell, Bash, Python) a plus
• Experience supporting security/compliance programs such as SOC1, SOC2, or PCI
• Excellent problem solving and effective research skills
• Strong customer service skills and communication as must
• Experience with Palo Alto NGFW’s and F5 Load Balancers a plus
• Dedication and willingness to work alternative schedules when necessary
• Industry certifications are strongly desired: Red Hat (RHCSA/RHCE), Windows (MCSA / MCSE), or Azure/AWS certifications

Responsibilities

• Design, develop, and implement cloud-based solutions for PrismHR’s SaaS platform
• Manage and maintain applications and cloud infrastructure in both AWS and Azure
• Automate provisioning with tools such as Puppet and Terraform
• Provide support to the Engineering teams to facilitate development and testing activities
• Ability to identify, diagnose, and resolve full application stack problems, end-to-end, including network connectivity, traffic utilization, authentication, SSL, and application debugging
• Standard system administration duties including server install, system/application install, patch management, log analysis, and customer account setup
• Create and maintain comprehensive documentation as it relates to server and public cloud components, and application configurations
• Continue to evolve the use of automation, IaC, and configuration management
• Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan
• Assist in capacity planning activities, to include creating and presenting technical specifications and requirements for purchasing of new servers and networking equipment
• Participate in after-hours upgrades, maintenance troubleshooting, and on-call availability as needed
• Function as a project lead to ensure major projects are kept on track and key deliverables met
• Function as a team lead and be able to mentor and train junior personnel

Benefits

• Remote work, flexible hours
• Health insurance
• Retirement benefits
• Paid time off
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave