Principal Business Technology Product Manager

Summary

Join Samsara, a leader in the Connected Operations™ Cloud, as a Sales Platform Product Manager. This remote US-based role (excluding specified areas) focuses on scaling operations, shaping culture, and delivering sales technology solutions. You will collaborate with various teams to craft and refine technology strategies, ensuring exceptional employee satisfaction and driving Samsara's growth. Responsibilities include roadmap development, stakeholder management, backlog management, agile development, performance metric definition, and design thinking. The ideal candidate possesses extensive experience in software development, product management, and stakeholder engagement, along with a strong understanding of sales technologies. Samsara offers a competitive compensation package and benefits.

Requirements

• 10 years or more years of experience in software or platform development
• Expertise in Contract Lifecycle Management (CLM), Entitlement Management System (EMS), CRM, CPQ (Salesforce), integrations, Sales/Quote to Cash, XaaS/Subscription models, and complex US and international selling scenarios
• Proven experience in a Product Manager Capacity
• Exceptional communication and presentation skills, with the ability to effectively convey complex concepts and issues to leadership teams in a compelling, persuasive, fact-based manner
• Proficient in collaborating across technology, engineering, and product teams to develop, implement, and enhance digital solutions for employee personas
• Proficiency in product management tools (e.g., Jira, Confluence) and analytics platforms
• Bachelor's degree in Computer Science, Engineering, or equivalent experience

Responsibilities

• Understand GTM organization's business objectives, processes, and strategies to craft technology vision and roadmap that align with these goals, ensuring technology solutions bring tangible value to the company
• Effective communication and relationship-building skills to engage with stakeholders across the organization, including executives, sales, marketing, engineering, and customer support. Act as the primary liaison between stakeholders and development teams
• Lead and mentor junior product managers or GTM team members to ensure high performance and professional growth
• Create, maintain, and prioritize the product backlog, ensuring alignment with business objectives
• Write user stories and acceptance criteria that capture user needs
• Lead Agile ceremonies, including sprint planning, reviews, and retrospectives
• Ensure timely delivery of features and improvements through effective sprint management
• Define key performance indicators (KPIs) to measure the success of Sales Systems
• Monitor and report on product performance, driving data-informed decision-making
• Adopt a design-centric approach to create user-friendly, scalable, and adaptable solutions, considering user experience, data flow, and integration points to enhance overall product usability
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Experience collaborating cross-functionally in a large-scale environment ($2 - 10B+ ARR)
• MBA or equivalent business experience

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund