Summary
Join Simpplr as a Principal Product Manager - Analytics and lead the development of world-class customer-facing analytics products. You will establish the vision for the analytics experience, define success metrics, and collaborate with a cross-functional team. This role requires 15+ years of tech experience, including 10+ years in product management within SaaS analytics. You will be responsible for setting product direction, making data-driven decisions, and delivering exceptional customer experiences. Simpplr offers a Hub-Hybrid-Remote work model, providing flexibility based on role requirements.
Requirements
- 15+ years of tech industry experience, 10+ years of which are within Product Management with SaaS or software solutions in the analytics domain
- Must have experience with embedded analytics, customer-facing self-service analytics, and bulk data delivery
- Well-versed in formulating the metrics to use to measure feature adoption and engagement by users in employee experience (EX), customer experience (CX), or marketing analytics
- Can lead efforts to build and optimize analytics stack that drives insights for customers
- Comfortable running Customer-advisory board meetings and customer-facing meetings as the analytics leader of the product management team
- Bachelorβs degree in Computer Science, Engineering, Business or related field
- Entrepreneurial : Willing to work in a fast-paced environment, with competing priorities, and willing to make calls with limited information. Comfortable operating in a dynamic, fluid organization
- Technical : Comfortable with delving into the product, the platform, and the implementation details. Able to engage with engineers and data scientists beyond just product and user experience needs
- Metrics-driven : Having an inclination for identifying, defining, tracking and acting upon metrics
- Communicator : Strong written and verbal communication skills. Ability to convey strategy and rationale for priorities, and tradeoffs at a high level. Engage with engineering and design through detailed technical specifications and/or wireframes
- A self-starter : High degree of self-direction and independent drive
Responsibilities
- Establish the vision for the analytics experience for the entire platform for customers to drive insights and actions from data
- Define and implement frameworks and metrics for us to measure the success of our products and features and for our customers to use to assess their employee experience (EX)
- Work with a cross-functional team of passionate developers, data engineers, feature product managers, and UX designers through iterative releases
- Develop detailed product requirements for a variety of different customer-facing embedded and self-service analytics products
- Lead the ideation, development, and launch of innovative product features
- Own and drive specific projects from start to finish
- Provide product information for application documentation, training guides, and related materials
- Set product direction and make decisions based on user feedback, user research, and data insights to deliver a phenomenal product experience for our customers
Preferred Qualifications
- Have experience delivering solutions with embedded and self-service analytics technologies, such as SiSense, Thoughtworks, Looker, etc., for a SaaS company
- Have experience with Customer Data Platforms (such as Rudderstack, Segment/Twilio, etc)., Product Analytics (e.g. Mixpanel, Amplitude), UDP, Semantic Layer, and Data Catalog, as components in the data ecosystem
- Have experience building solutions that run on Snowflake, utilize ETL tools, and deliver insights through embedded analytics, and self-service custom dashboard analytics
Benefits
Simpplrβs Hub-Hybrid-Remote Model: Hub - 100% work from Simpplr office. Hybrid - Hybrid work from home and office. Remote - 100% remote