Remote Principal DevOps Engineer

Summary

The job is for a Principal DevOps Engineer in the US GOV Cloud Operations team at Icertis. The role involves managing and scaling cloud infrastructure on Microsoft Azure, providing strategic technical solutions, and ensuring secure SaaS service delivery. The candidate should have 15+ years of experience delivering available, resilient, and secure infrastructures, with 8+ years in building, deploying, and supporting mission-critical IaC cloud first infrastructures on Microsoft Azure Cloud (Microsoft Government Cloud preferred).

Requirements

• 15+ years working across multiple industries delivering available, resilient, and secure infrastructures
• 8+ years building, deploying, and supporting mission critical IaC cloud first infrastructures (Microsoft Azure Cloud, Microsoft Government Cloud preferred)
• Hands-on automation creation experience with proficiency in PowerShell, Linux/BashShell, Terraform, JSON/YAML, and Ansible
• Experience with automation of serverless and container technologies (Azure Function Apps, Docker, Azure Kubernetes Service (AKS))
• Solid understanding and hands on experience designing, building, and supporting Azure DevOps pipelines
• Strong Windows Systems, Linux Systems, Network administration, IIS administration skills
• Strong understanding of cloud concepts, applications, storage, compute, and networking components
• Solid C#, ASP.NET application coding and debugging skills
• Experience with implementing monitoring of key indicators covering availability, diagnostic, performance, and logs
• SQL Expertise with always-on, replication, performance, backup/restore, stored-procedures, schema, and query
• Experience working in a scrum or sprint lifecycle using a work item/ticketing queue to manage work and communication

Responsibilities

• Expert-level cloud engineer, with hands-on management of production and non-production cloud-based software solutions running on Microsoft Azure
• Provide strategic technical strategy, solutions, architecture, and design diagrams, which follow best practices in cloud architecture
• Deploy, configure, secure, and monitor various Azure services using Terraform, Ansible, and Azure DevOps pipelines
• Employ innovative thought and automation to improve workflow, efficiency, productivity, and technology deployment
• Ability to take a project or task from inception to completion understand when to escalate
• Stay familiar with relevant current and future technologies and trends
• Continuously maintain and/or improve the security of client environments and customer data
• Monitor all production environments as a part of a 24x7x365 on-call rotation to ensure availability, resiliency, and performance meets our SLAs
• Respond to monitoring alerts as received
• Troubleshoot and debug C#/ ASP.NET applications and/or PaaS service failures
• Collaborate with customer services, professional services, project/program/product managers, and engineers to ensure that critical and time-sensitive projects run smoothly to achieve business outcomes
• Create, update, and maintain documentation for systems, processes, procedures, and infrastructure configuration
• Performs other job-related duties as assigned, such as assist with evidence collection during audits

Preferred Qualifications

• Should have a humble, customer-centric attitude, earning the trust of clients and everyone you meet
• Should have great communication skills and does not mind taking ownership of issues for others and driving them to completion
• Should have just as much passion for their business objectives as you do about the technology used to achieve those objectives
• Identify, research, and drive true root cause for technical problems
• You are a passionate, continuous learner who keeps up with the latest trends, technologies, and tools in the industry
• Azure Portal/Azure DevOps/Visual Studio/Azure Active Directory: Experience and working knowledge with a range of Azure IaaS and PaaS services
• Experience of working with Elastic Search, Kibana, Redis Cache
• Comfortable using Azure DevOps (ADO), GitHub (Actions), TFS (Team Foundation Server)
• Comfortable with some or all the following Azure PaaS security resources: Threat protection, WAF (Web Application Firewall), Tenable Nessus, Microsoft Defender for Cloud, Static code scanning tools: Veracode, Open-Source scanning tools: Blackduck, SIEM (Sentinel), and Cloud Security Analytics, Security Operation Center
• Working with the US Government: Ability to meet Icertis, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Icertis Federal Cloud Background Check: This position will be required to pass the Icertis Federal Cloud Background Check upon hire/transfer and every two years thereafter