Principal Product Experience Designer

Summary

Join Dynatrace, a company dedicated to making software work perfectly, and contribute to building a cohesive and consistent product experience for our customers. You will work across the organization, challenging and driving customer-centric product experience design. This role involves supporting cross-solution initiatives, aligning with organizational leadership, and developing the design organization. You will provide guidance to teams, foster Dynatrace's culture, and collaborate with cross-functional partners. The ideal candidate possesses extensive product design experience, strong mentorship skills, and exceptional communication abilities.

Requirements

• You have been hands-on in product design experience for many years
• Rock product experience design skills matured by working in the industry for 10-15 years or more — with a good part of those at enterprise software product companies
• You are good at mentoring, coaching, and helping the product and the team bring a product shine
• Can-do attitude with a very hands-on and solution-oriented approach. Able to work and scale within a fast-growing environment, while thinking and planning strategically
• High drive, ability to deal with conflicts, flexibility, and a dynamic mindset
• Outstanding communication and presentation skills (in English), and strong cross-department collaborator
• Please kindly apply with both your resume and portfolio in English
• We would also highly appreciate a cover letter
• When applying for this role please include a link to a brief portfolio (or collection of business cases) showing a few selected enterprise projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, and the results that were achieved

Responsibilities

• Work across the organization to ensure we are building a coherent, cohesive, and consistent product experience for our customers
• Challenge and drive customer-centric product experience and help build more predictable cross-journey experiences
• Support cross-solution product experience design initiatives and have agility to still work in the craft for strategic projects
• Align with organizational leadership to work towards a cohesive and unified strategy
• Develop and nudge our design organization forward, directly collaborating with UX management and the extended team
• Help grow the Design & Experience department, by collaborating with cross-lab internal partners (e.g. talent acquisition, HR, product, engineering)
• Provide guidance to teams and enable them to operate autonomously
• Live, support, and help to further develop Dynatrace's culture & values

Benefits

• Working models that offer you the flexibility you need , ranging from full remote options to hybrid ones combining home and in-office work
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals
• A relocation team that is eager to help you start your journey to a new country , always there to support and by your side.  If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program
• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages
• Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 75,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience