Tillster is hiring a
Principal Product Manager

Summary

Tillster is seeking an experienced Lead/Principal Product Manager with 9-12 years of experience in product management for digital platforms. The role involves developing product vision, strategy, and roadmap, engaging with customers and stakeholders, defining business requirements, collaborating with cross-functional teams, and driving continuous improvement. The position offers a base salary range of $140,000 - $175,000, equity, health benefits, paid time off, retirement benefits, education and learning opportunities, and family and parental leave. Tillster is an equal opportunity employer and encourages diversity.

Requirements

• 9-12 years’ experience as a product manager for digital experience platforms, content management systems, consumer e-commerce and engagement platforms, or highly configurable white-label solutions
• Experience in a SCRUM/Agile environment writing epics and stories as a product owner
• Excellent written and oral communication skills, with the ability to influence stakeholders and drive consensus
• Passion for user experience and data driven strategy, coupled with a demonstrable ability to scale platforms and processes
• Customer focused with high quality standards
• Ability to travel as business needs demand
• Located in the United States

Responsibilities

• Develop the product vision and strategy of a consumer experience platform that aligns with company goals and market opportunities
• Define the product roadmap based on competitive analysis, market feedback, and consumer insights
• Engage with customers, partners, and key stakeholders to gather feedback, validate ideas, and drive alignment
• Define high level business requirements and decompose them into epics and stories while serving as product owner for the platform
• Collaborate with design, data analytics, engineering, and product operations throughout the product development lifecycle
• Collaborate with sales, account management, and marketing to develop the go to market strategy and sales and marketing collateral
• Establish and track key performance indicators to measure product performance
• Drive continuous improvement of processes, tools, methodologies to increase efficiency and time to market
• Evangelize the product internally and externally to drive interest and awareness
• Keep stakeholders informed of progress; proactively flag potential roadblocks or changes in roadmap
• Keep abreast of new technologies and trends in the restaurant and restaurant technology space

Benefits

• Expected base salary range $140,000 - $175,000
• Equity for all employees within the U.S
• Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits
• Holidays: The company observes ten (10) paid holidays per calendar year
• Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years
• Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
• Education, Learning & Development: We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities
• Family and parental leave