Principal Product Manager

Summary

Join Twilio's Data and Analytics Platform team as a Data Platform Product Manager based in India. Lead the development of Twilio's Data Governance and data insights product, working across various teams to ensure data privacy, compliance, and reliability. You will be responsible for building a central data catalog, driving data governance initiatives, and developing customer-facing products to reduce time to insights. This role requires 10+ years of product management experience, a strong background in data governance, and proficiency in big data technologies. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Someone with 10+ years of product management experience in a fast-paced company
• Strong background in Data Governance, having led at least one initiative that included cataloging metadata, data reliability, sensitive data classification and access management
• Worked on data platforms, customer engagement platforms, or streaming applications. Proficiency in the big data ecosystem e.g. Kafka, Spark, Presto/Athena, or similar technologies
• Technically savvy and experienced with the cloud, APIs, communications, enterprise software, data reliability, and ETL techniques
• You have a customer oriented approach. You have an amazing ability to understand the customer’s challenges and are able to articulate a vision to solve challenges to make an impact
• The ability to solicit customer requirements from many - often opposing - sources, prioritize, and work with engineering and design to deliver
• Experience with a data insights product with a large user base
• You are a strategic problem solver and flourish operating in broad scope, from conception through continuous operation of 24x7 services
• You have solved sophisticated problems and have the aptitude to navigate uncharted waters
• Bachelor’s degree Computer Science, Engineering or equivalent experience required

Responsibilities

• Lead the product requirements required to build and operate a central data catalog as a metadata store
• Drive Data Governance initiative, working across various organizations and stakeholders
• Champion customer-facing product development that will reduce time to insights
• Understand the needs of our end customers in the global communications market and build a platform to help internal teams manage and leverage their data to derive meaningful insights
• Craft and deliver a vision for data governance and insights services at Twili, working side by side with other product managers and engineering counterparts across Twilio R&D

Preferred Qualifications

• Collaborative approach and ability to work with distributed, cross-functional teams
• Great communication skills. You're equally at home on zoom presenting to an audience of developers as you are on a zoom talking to users and then coming up with product requirements. Your best days are the ones where you do both on the same day

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program