Principal Product Manager - Integration and Extensibility

Summary

Join Simpplr, a leading provider of AI-powered employee experience platforms, as a Product Manager for Integrations & Extensibility. In this role, you will be responsible for building integrations and frameworks that enable customers to extend the Simpplr platform, creating custom micro-apps and integrating with popular enterprise applications like ServiceNow, JIRA, and Workday. You will collaborate with engineering, design, and cross-functional teams to deliver flexible, scalable developer tools and APIs that empower customers to build on top of the Simpplr platform. This position requires a strong technical background, as you will be responsible for creating frameworks that allow customers to independently extend platform functionality. Your prior experience as a developer, combined with your product management expertise, will be essential in translating complex technical needs into actionable requirements.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of product management experience with a focus on developer tools, APIs, integrations, or extensibility
• Prior hands-on experience as a software engineer , with a solid understanding of the software development lifecycle (SDLC)
• Experience building API-driven platforms , custom SDKs, and developer ecosystems
• Understanding of microservices architecture and the ability to conceptualize and define how custom micro-apps can be built and extended on top of the platform
• Knowledge of RESTful APIs , OAuth , webhooks , and various authentication/authorization models for secure integrations
• Strong understanding of frontend technologies (HTML, CSS, JavaScript) and how they interact with backend APIs to create extensible solutions
• Experience working with a wide variety of third-party integrations , not limited to common applications like ServiceNow, JIRA, or Workday, but also building frameworks that support customer-specific integrations
• Strong technical communication skills , with the ability to translate developer and engineering requirements into user-friendly product features
• Experience working in agile development environments , including backlog grooming, sprint planning, and working closely with engineering teams
• Analytical mindset with experience in defining and tracking key KPIs to measure product success and drive continuous improvements
• A self-starter with a growth mindset and ability to thrive in fast-paced, dynamic environments

Responsibilities

• Collaborate with the Integrations & Extensibility team to define and execute the product roadmap for integrations, APIs, and extensibility features
• Ensure that the platform supports integrations with popular enterprise applications (like ServiceNow, JIRA, Workday) while enabling flexibility for customers to build and maintain their own integrations
• Work on building frameworks that allow customers to develop their own integrations and custom micro-apps, enabling a seamless extension of the platform
• Drive the creation of API management solutions, SDKs, and developer portals that make it easy for developers and customers to integrate with Simpplr as well as third-party systems
• Understand customer use cases and translate them into product requirements, focusing on creating extensible, modular, and scalable frameworks
• Collaborate with Engineering and Design teams to ensure technical feasibility, high performance, and scalability of the platform’s extensibility capabilities
• Define key metrics to measure the success and adoption of integrations, developer tools, and custom-built micro-apps
• Act as a subject matter expert on integrations and developer tools, providing guidance and support to internal teams, customers, and partners as needed
• Stay updated on industry trends in APIs, developer ecosystems, and extensibility, and apply that knowledge to enhance the product
• Partner with Customer Success, Sales, and Marketing teams to drive product adoption, educate users, and ensure a seamless experience for both technical and non-technical customers

Preferred Qualifications

• You have experience building developer portals , integration, API centers, or custom frameworks
• You have worked on products that enable customers to extend the platform through their own microservices or custom apps
• You thrive in environments where you work on both technical and strategic product initiatives, and are comfortable engaging with developers and technical stakeholders
• You are passionate about creating tools and solutions that empower developers to build and innovate on top of the platform

Benefits

• Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time
• Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis
• Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met