Principal Project Manager

Summary

Join Polly as a Principal Project Manager and lead complex SaaS implementation projects, setting the strategic vision for implementation excellence. Develop frameworks and best practices, advise enterprise customers and stakeholders, and anticipate business needs and risks. Mentor project managers, partner with Product and Engineering, and contribute to talent development. Polly offers a high bar of talent, a disruptive mission, individual impact and growth, and a hybrid workplace. The company provides competitive compensation, comprehensive health coverage, flexible vacation, and a hybrid work environment.

Requirements

• 10+ years of experience leading complex, enterprise-level SaaS projects, with a track record of delivering customer value
• Proven leadership in cross-functional settings and the ability to manage executive-level stakeholders
• Deep understanding of SaaS implementation practices, including change management and enterprise onboarding strategies
• Experience in mortgage technology, financial services, or B2B SaaS platforms
• PMP or equivalent advanced certifications; Agile or Lean certification a plus
• Exceptional communication, strategic thinking, and problem-solving abilities

Responsibilities

• Lead Polly’s most complex and strategic SaaS implementation projects from scoping through post-go-live stabilization
• Set the strategic vision for implementation excellence; develop frameworks, playbooks, and best practices that scale with the business
• Act as a senior advisor to enterprise customers, executive stakeholders, and internal leaders to drive successful delivery and adoption
• Anticipate business needs and risks, creating mitigation and contingency plans that ensure high customer satisfaction
• Mentor and coach project managers across levels, contributing to talent development and overall team performance
• Partner closely with Product and Engineering to represent customer needs and implementation insights in roadmap planning

Benefits

• Competitive Compensation : Polly offers competitive salaries designed to reward your expertise and direct impact/contributions
• Comprehensive Health Coverage : Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind
• Flexible Vacation, Done Right : Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life
• Hybrid Environment : Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco