Cresta is hiring a
Principal Solutions Engineer

Summary

The job is for a Solutions Consultant at Cresta, a fast-growing AI company that helps knowledge workers become more effective. The role involves conducting product demos, managing technical validation activities, and acting as a liaison between sales, customers, and technical teams. The ideal candidate has 5-7 years of experience in a customer-facing role and 1-3 years in a technical pre-sales role selling to large enterprises.

Requirements

• 5-7 years of experience in a customer facing role
• 1-3 years of experience in a technical pre-sales sales role selling to large enterprises

Responsibilities

• Solving problems for potential customers and demonstrating the value of Cresta
• Partner with the Sales Directors to discover and understand the prospect's situation and the challenges they are experiencing
• Work with a variety of stakeholders to understand their existing processes and craft solutions using Cresta
• Provide prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
• Drive adoption during proof of values by training individual managers and users on the Cresta solution
• Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
• Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
• Run ROI workshops to translate our solution into a financial business case proposal
• Provide feedback to product management about the successes and failures in the field

Preferred Qualifications

Knowledge of Salesforce.com , contact center technologies

Benefits

• Attractive salary
• Cresta stock options