πUnited States
Principal Technical Account Manager
closed
NICE
πRemote - United States
Summary
Join an ever-growing, market disrupting, global company where the teams β comprised of the best of the best β work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Requirements
- 10 years in a Technical/Service role in software, telecommunications or in customer service, call/contact center and/or service delivery
- Demonstrated technical problem solving proficiency
- Excellent analytical and advanced troubleshooting skills with end-users/customers
- Excellent customer service and communication skills, both verbal and written
Responsibilities
- Exemplify subject matter expertise in two or more technical areas
- Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies
Benefits
- Join an ever-growing, market disrupting, global company where the teams β comprised of the best of the best β work in a fast-paced, collaborative, and creative environment!
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations
This job is filled or no longer available
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