Principal Technical Producer

closed
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Second Dinner

πŸ’΅ $205k-$250k
πŸ“Remote - United States

Summary

Join Second Dinner, an award-winning game development studio, as a Platform Services Manager! You will oversee platform services for Marvel SNAP and contribute to R&D projects. Collaborate with cross-functional teams to define features, prioritize projects, and build a platform roadmap. This role requires experience operating live game platforms, managing technical stakeholders, and understanding distributed services. Excellent communication and problem-solving skills are essential. Second Dinner offers a competitive salary, equity, comprehensive benefits, and performance bonuses.

Requirements

  • Experience operating a live game or a platform service in support of a live game
  • Experience managing relationships with technical stakeholders, both internal and external
  • Familiarity with common online features and functionality of mobile games
  • An understanding of distributed services and scalability
  • High levels of empathy and support for team members
  • Excellent and flexible communication skills whether in person, over Zoom, or in writing
  • Passion for reducing uncertainty in ambiguous areas
  • Love for playing and making great games!

Responsibilities

  • Oversee end-to-end delivery and operation of platform services at Second Dinner
  • Coordinate with partner teams to identify new features and opportunities
  • Work with platform developers to prioritize and break down complex projects into tangible deliverables
  • Drive the development of and the evangelization of a roadmap for the platform team
  • Work with platform, studio, and game team leaders to align on a vision for the platform
  • Establish centralized processes for live workflows such as App and IAP submission
  • Define SLAs, create operational runbooks, and document best practices befitting a world-class service
  • Define a release cadence and process for platform technology
  • Work with the Head of Platform Technology to build a method for tracking and attributing organizational costs
  • Proactively identify and mitigate bottlenecks to keep the team running smoothly
  • Ensure the team works at a sustainable pace and continuously improves
  • Production nuts and bolts: task tracking, bug assignment, running retrospectives, running meetings

Preferred Qualifications

  • Experience with mobile submissions processes for builds and IAP
  • Experience with Unity
  • Experience with AWS

Benefits

  • Medical, Dental, and Vision insurance plans with Second Dinner paying 100% of premiums for employees and 75% for dependents for many plans
  • 401(k) contribution with no waiting period
  • 16 weeks paid parental leave with no waiting period
  • Home office improvement bonus
  • Paid Vacation & Sick time
  • Up to 10 BetterHelp sessions covered each benefits plan year
  • Company Winter Holiday shutdown (Dec 25-Jan 1)
  • Company Summer Holiday shutdown (week of July 4)
  • Company Events - In-person Summer all-hands gathering, in-person holiday party, and virtual events throughout the year
This job is filled or no longer available