Privacy Manager

Summary

Join Airbnb's Privacy team as a Privacy Manager and contribute to building a world-class privacy program. Partner with other privacy professionals to develop, implement, and optimize workflows for data access requests, incident response, and compliance monitoring. Identify and evaluate new tools and technologies to support privacy operations. Collaborate with cross-functional teams, including legal, compliance, and IT, to align privacy initiatives with company policies. Analyze privacy operations data and generate reports to identify trends and risks. Provide training and support to team members on privacy tools and workflows. Monitor changes in privacy laws and regulations to ensure compliance. Respond to privacy incidents effectively and regularly assess and update privacy workflows and tools. This role requires 4+ years of program or project management experience and 4+ years in privacy, compliance, or security operations, preferably in a global B2C technology company. The position is US-Remote Eligible, with occasional office work or offsite attendance.

Requirements

• 4+ years of program or project management experience
• 4+ years experience in privacy, compliance, security operations and program management, preferably in a global B2C technology company
• Collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus and deliver results in cross-functional teams
• Developing interpersonal skills as well as written and verbal communication ability to interface well with technical, operations and business partners at all levels
• Ability to collaborate effectively with product and engineering teams to gather requirements and contribute to the implementation of technical tools
• Proven ability to translate policy and business requirements, collaborating with business stakeholders at all levels to create solutions
• Proven ability to complete privacy reviews effectively and collaborate with cross-functional teams to ensure compliance with relevant regulations and policies
• Time management and prioritization capabilities
• Some understanding of strategy development concepts and shows an interest in program management
• Starting to develop the capability to, directly and indirectly, lead cross-functional teams through success

Responsibilities

• Develop, implement, and optimize workflows that enhance the efficiency of privacy operations, including data access requests, incident response, and compliance monitoring
• Identify and evaluate new tools and technologies that can support privacy operations efficiency, coverage, and scalability
• Work closely with cross-functional teams, including legal, compliance, and IT, to align privacy tooling initiatives with company policies and regulatory requirements
• Analyze privacy operations data and generate reports to identify trends, potential risks, and compliance issues, providing insights for decision-making and improvement strategies
• Provide training and support to team members and stakeholders on privacy tools and workflows, ensuring that everyone understands their role in maintaining data privacy
• Monitor changes in privacy laws and regulations, ensuring that tooling and workflows remain compliant and up to date
• Respond to privacy incidents effectively, utilizing tools to investigate and mitigate issues, while documenting processes and outcomes for future reference
• Regularly assess and update privacy workflows and tools based on feedback, evolving best practices, and technological advancements

Preferred Qualifications

Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), or equivalent professional certification is not required, but preferred

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits