Senior Technical Program Manager, Data Privacy & Compliance

Summary

Join Thumbtack as an experienced Technical Program Manager to build and manage our company-wide Data Privacy & Compliance program. You will lead complex, highly technical, multi-disciplinary projects spanning various departments, impacting both internal and external users. This role involves developing a data privacy program strategy, implementing scalable tools and processes, and ensuring company-wide awareness and adoption of data privacy principles. You will collaborate with cross-functional stakeholders, manage complex dependencies, and continually evaluate ways to improve privacy processes. The ideal candidate possesses expertise in U.S. state privacy laws, agile project management, and data systems. This is a high-impact opportunity to build something special and make a significant contribution to Thumbtack's success.

Requirements

• Bachelor’s degree in Computer Science or 5+ years of relevant experience in the field
• Proven experience running large cross-functional data privacy, governance, and/or compliance programs including elements such as data mapping, DPIAs, vendor management, and consent management
• Proficient understanding of data systems, software development and operations, and privacy risks
• Expert in U.S. state privacy laws including but not limited to CCPA/CPRA, CPA, VCDPA, UCPA, BIPA
• Excellent analytical and problem-solving skills; able to make thoughtful proposals, provide root cause analysis and demonstrate results through testing and metrics
• Expert in agile project management, prioritization methodologies, and the software project lifecycle (design, build, test, release, feedback)
• Ability to both think strategically at the program level and be hands on in day-to-day action

Responsibilities

• Partner with Privacy Counsel, business leaders, and tech partners to develop a data privacy program strategy, drive semi-annual planning to identify objectives and key results that support that strategy, and collaborate with product, engineering, and others to prioritize and resource dependent initiatives
• Collaborate with Privacy Counsel, product, engineering, and business teams to develop comprehensive plans, manage complex cross-team dependencies, and implement scalable tools, infrastructure, automation, and processes to both internal and external users
• Partner with Privacy Counsel and stakeholders to establish company-wide awareness, participation, and adoption across all dimensions of data privacy through things like privacy reviews, integration of privacy-by-design principles, and training
• Keep cross-functional stakeholders, contributors, executives, and other interested parties engaged, aligned, and up-to-date on relevant details; escalate issues when necessary
• Continually evaluate ways to improve or automate privacy processes in our product, platform, and tools around things such as: data subject requests, data mapping, data sharing, consent management, vendor/partner compliance, mobile app store compliance, reporting, documentation, and audits
• Stay up-to-date on privacy requirements, best practices, tools, and emerging technologies
• Contribute to, and lead when necessary, related GRC (governance, risk, compliance) technical initiatives for the company

Benefits

• For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $182,800 - $236,500
• For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $164,500 - $212,900
• For candidates living in all other US locations, the expected salary range for this role is currently $155,400 - $201,100