Vonage is hiring a
Privacy Program Manager

Summary

Join us as a Senior Privacy Manager at Vonage and lead our privacy efforts in the telecommunications industry, ensuring compliance with all privacy laws and regulations.

Requirements

• Bachelors degree in law, business, information technology, or a related field. Advanced degree preferred
• 5+ years of experience in privacy compliance, preferably in the telecommunications industry
• In-depth knowledge of global privacy laws and regulations, including GDPR, CCPA, and other relevant frameworks
• Strong analytical and problem-solving skills, with the ability to assess and mitigate privacy risks
• Excellent communication and interpersonal skills, with the ability to effectively educate and influence stakeholders at all levels of the organization
• Relevant privacy certifications (e.g., CIPP/E, CIPM, CIPT) preferred

Responsibilities

• Develop and maintain comprehensive privacy policies and procedures in accordance with applicable laws and regulations, as well as industry best practices
• Ensure the company's compliance with all relevant privacy laws and regulations, including GDPR, CCPA, and other global privacy frameworks
• Conduct regular privacy risk assessments and audits to identify potential areas of risk and implement measures to mitigate those risks
• Develop and deliver privacy training programs to employees to ensure awareness and understanding of privacy policies and procedures
• Conduct privacy impact assessments for new products, services, and initiatives to identify and address potential privacy risks
• Manage and respond to data subject access requests, ensuring timely and accurate responses in accordance with legal requirements
• Evaluate the privacy practices of third-party vendors and service providers to ensure they meet the company's privacy standards
• Develop and oversee incident response procedures for privacy breaches, including investigation, notification, and remediation
• Work closely with product and engineering teams to incorporate privacy principles into the design and development of products and services
• Serve as the primary point of contact for regulatory authorities on privacy matters, including responding to inquiries and participating in regulatory investigations