Product Analytics Manager

Summary

Join Viator's Product Analytics team as a Senior Product Analyst I and become a leader in driving product improvements through data-driven insights. Lead A/B testing and experimentation, mentor team members, and utilize advanced analytical skills to enhance customer experience. You will create reports and analytics to understand product, customer, and commercial performance. The ideal candidate possesses significant experience in a related analytical role, a Bachelor's degree in an analytical field, and advanced skills in SQL, A/B testing, and data visualization tools. Viator offers a competitive compensation package, flexible work arrangements, and various employee benefits.

Requirements

• Significant Experience in a related analytical role (Product Analyst, Data Science - Product, CRO, Digital Analytics, or Experimentation Analyst)
• Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, computer science etc)
• Advanced SQL
• AB Testing / Experimentation
• Tableau/Looker
• Excel
• Proactive ability to lead the analytics discussions, driving change, shaping approach
• Knowledge of and experience in a Product Analytics or similar role, covering AB Testing, Conversion Optimisation, Funnel and Feature Analysis
• Passion for customer understanding and their experience, with experience in Segmentation and Cohort Analysis
• Experience working with Product, Engineering, Design as part of a Product Approach
• Ability to analyze facts, evidence, observations, and arguments to form judgments using rational, skeptical, and unbiased analyses and evaluation
• Ability to demonstrate the best approach to analytical problems, applying critical thinking, and leading others by example in executing best practices

Responsibilities

• Lead on Experimentation and AB Testing, running analysis for tests using in-house systems and mentoring others
• Find opportunities to improve customer experience through Funnel, Feature, and Cohort Analysis
• Realize opportunities by working with the Product Pod to provide insights that drive change through A/B testing or release
• Create reporting, analytics, and insight views to help the team understand the product, customer, and commercial performance, guiding others to do the same
• Drive improvement in the product through data, analytics, and insight
• Lead analytics discussions, driving change and shaping approach

Benefits

• Competitive compensation packages, including base salary and annual bonus
• Flexible work arrangements with a remote-friendly approach
• Flexible schedule
• Donation matching
• Tuition assistance
• Lifestyle benefit
• Travel perks
• Employee assistance program
• Health benefits with great coverage and competitive premiums