Product Analytics Manager

Summary

Join TripAdvisor's Viator team as a Product Analytics Manager! You will lead a team of analysts, driving product improvements through data-driven insights. Key responsibilities include managing A/B testing, conducting various analyses (funnel, feature, cohort), and creating reports to understand product, customer, and commercial performance. You'll collaborate with product, engineering, and design teams. This role requires significant experience in a related analytical role, managing analysts, and a Bachelor's degree in an analytical field. Advanced SQL, A/B testing, and data visualization skills are essential. The ideal candidate will demonstrate strong leadership, critical thinking, and customer focus.

Requirements

• Significant Experience in a related analytical role (Product Analyst Manager, Data Science - Product Manager, CRO Manager, Digital Analytics Manager, or Experimentation Analytics Manager)
• Experience of managing other analysts ideally within Product Analytics
• Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, computer science etc)
• Advanced SQL skills
• AB Testing / Experimentation skills
• Tableau/Looker skills
• Excel skills
• Ability to lead the analytics discussions, driving change, shaping approach
• Experience in a Product Analytics or similar role, covering AB Testing, Conversion Optimisation, Funnel and Feature Analysis
• Passion for customer understanding and their experience, with experience of Segmentation and Cohort Analysis
• Experience working with Product, Engineering, Design etc, as part of a Product Approach
• Ability to demonstrate the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation
• Ability to demonstrate the best approach to analytical problems, applying critical thinking, and lead others by example in executing best practices

Responsibilities

• Drive improvement in the product, through data, analytics and insight
• Lead and Manage other analysts on Experimentation and AB Testing
• Run the analysis for any tests, using our in house system and mentor others
• Find opportunities to improve customer experience through Funnel, Feature and Cohort Analysis
• Realise those opportunities, working with the Product Pod to provide insight that drives change, either through AB Testing or Release
• Create reporting, analytics and insight views, that help the team to understand the product, the customer and commercial performance, whilst guiding others to do the same
• Conduct segmentation, cohorts and customer understanding

Preferred Qualifications

Knowledge of and experience in a Product Analytics or similar role, covering AB Testing, Conversion Optimisation, Funnel and Feature Analysis