Product Application Expert

Summary

Join Veolia's Water Technology Business as a Product Applications Expert, focusing on hydrocarbon-based additives in refinery process unit cooling towers. This remote-friendly position, located anywhere in the Northeast US, requires expertise in solving refinery process issues related to water-in-hydrocarbon systems. You will provide technical support to the sales team, collaborate with internal teams on strategy, understand customer concerns, gather market intelligence, and make technical presentations. The role offers career growth, a supportive culture, competitive compensation, comprehensive benefits, flexible work arrangements, and a robust retirement plan.

Requirements

• Bachelor’s degree in Chemical or Petroleum Chemical Engineering is preferred
• 10+ years of experience in refinery process chemical treatment sales and service or combined experience in process chemical sales with refinery process engineering
• Strong problem-solving skills, customer focus, and communication skills
• Ability to travel up to 30% of the time

Responsibilities

• Provide process or hydrocarbon process industry technical support to the commercial sales team and develop improvement plans
• Collaborate with Product Management, IT, and Training teams to drive long-term strategy and sustainability
• Understand customer concerns around process unit phase separation, fouling, and corrosion issues, develop corrective action plans, and communicate with the commercial team
• Gather industry intelligence and market trends to inform business development
• Make technical presentations to customers and develop engineering and installation work scopes

Benefits

• Career Growth & Global Impact: Benefit from top-tier training and the freedom to work remotely, alongside opportunities for meaningful travel to learn from industry experts
• Supportive Culture & Rewards: Thrive in a culture that prioritizes safety and support, coupled with competitive compensation and immediate access to comprehensive benefits. Enjoy flexible work arrangements, and a robust retirement plan, fostering well-being and recognition
• Autonomy & Enhanced Benefits: Experience the autonomy of remote work and flexible scheduling