Product Expert, Commercial Content

Summary

Join Veeva Systems, a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Product Expert - Commercial Content, you will be part of the Product organization working similarly to an Outbound Product Manager, aligned to a specific product area and working closely with the broader product team.

Requirements

• 5+ years in an enterprise product management or Life Sciences software consulting role
• Experience using and/or implementing Vault PromoMats or Vault Medical, other Vault applications would be considered
• Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
• Experience interacting with customers and internal teams, both in-person and remote
• Strong analytical and communication skills; written, verbal, and formal presentation
• Self-directed team player with a positive attitude
• Willingness to travel up to 10%

Responsibilities

• Be the product evangelist and provide subject matter expertise for Vault PromoMats and Medical applications
• Stay up to date with the latest features, capabilities, and roadmap direction
• Share product information, and best practices and educate customers on our Vault PromoMats and Medical applications through customer meetings and online communities
• Engage with customer stakeholders to share our product vision and roadmap
• Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
• Collaborate with the wider Product and Commercial Content teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
• Provide support to all areas in the organization including Services, Strategy, Sales & Product Support

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program