Product Business Analyst

Summary

Join Sagent, a leading mortgage servicing financial technology company, as a Product Business Analyst. You will play a crucial role in building and maintaining a balanced product/solution portfolio. Your responsibilities include conducting in-depth research and data analysis, providing functional expertise and leadership, designing new product features, performing impact analysis, and collaborating across departments. This position requires a four-year college degree or equivalent experience, proven business systems analysis experience, excellent analytical and communication skills, and experience in evaluating applications and identifying systems requirements. Sagent offers a comprehensive benefits package including remote/hybrid work options, health benefits, unlimited flexible time off, and more.

Requirements

• Completion of four years of college in a relevant discipline and four years of experience in a related field. Experience will be considered in lieu of a degree
• Proven experience in business systems analysis
• Excellent analytical and problem-solving skills. Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment
• Strong presentation abilities
• Experience in evaluating new applications and identifying systems requirements
• Experience in impact analysis, ensuring alignment of new features with strategic business objectives
• Knowledge of IT developments and business requirements
• Ability to act as an effective liaison between IT and business units
• Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills
• Knowledge of user experience principles

Responsibilities

• Conduct in-depth research and data analysis of the business landscape, ensuring a comprehensive understanding of complex business requirements
• Utilize a strong theoretical knowledge base to autonomously achieve project goals, contributing significantly to the enhancement of our products and services
• Exhibit specific functional expertise, acquired through formal education and extensive work experience
• Provide guidance to others as a Lead or individual contributor project manager, demonstrating leadership and technical prowess
• Identify strategic steps to improve business outcomes for our products and services, leading the design of new features for seamless implementation
• Champion the creation and design of innovative features, actively contributing to the evolution of our product portfolio
• Analyze and evaluate the impact of implementing new features, offering critical insights to support strategic decision-making
• Identify and assess business opportunities, making informed recommendations to drive continuous improvement
• Collaborate effectively with leadership at all levels and across departments, fostering cross-functional cooperation and communication
• Work seamlessly with all levels of leadership to ensure alignment of product strategies with broader organizational goals

Preferred Qualifications

• Experience at a mortgage servicer and/or financial technology
• Ability to demonstrate knowledge in one or more mortgage servicing domains including but not limited to: general Mortgage Servicing, Compliance, Legal, Escrow, Cash, Delinquency, Loss Mitigation, Bankruptcy, Foreclosure, REO, Loss Analysis, Claims & Servicing Transfers
• Knowledge of a mortgage servicer’s typical technology ecosystem including servicing systems, default systems, workflow management, document repositories, ancillary systems, vendor integrations, data integrations, data warehouses and more

Benefits

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• LinkedIn Learning
• Virtual Social Experiences
• Career Pathing
• Focus Time Fridays