Product Coach

Summary

Join the African Leadership University's Center for a Reimagined Africa (CRA) as a Product Coach! Support the Digital Ambassador Program in Togo by providing hands-on coaching and mentorship to Digital Ambassadors working on government digital transformation projects. You will conduct monthly coaching sessions, offer real-time problem-solving, and collaborate with the Product Management Faculty. This is a 12-month, part-time contract starting May 5th, 2025, with a remote work arrangement and two in-person training workshops in Togo. The ideal candidate possesses 5+ years of product management experience, ideally in relevant sectors, along with mentoring experience and fluency in English and French.

Requirements

• 5+ years of experience in Product Management, ideally in civic tech, digital government, fintech, SaaS, or public service innovation
• Experience in mentoring, coaching, or training product teams
• Ability to provide structured feedback and guide product development in resource-constrained environments
• Fluency in BOTH English and French

Responsibilities

• Provide monthly small-group coaching sessions
• Support Ambassadors in applying product management frameworks to their government projects
• Offer real-time problem-solving, feedback, and strategies for overcoming challenges in digital transformation
• Host optional office hour sessions each month where Ambassadors can seek guidance on various product management issues
• Help Ambassadors refine their approach to launching and iterating digital services
• Work closely with the Product Management Faculty to align coaching content with training objectives
• Identify common challenges across Ambassadors and provide insights to improve the training experience

Benefits

• Remote (with two in-person training workshops in Togo)
• 12-month, part-time contract