Product Compliance Director

Summary

Join Sagent, a leading SaaS-based financial technology firm, as their Director, Product Compliance. You will develop and execute a comprehensive product compliance strategy for loss mitigation software, ensuring alignment with regulations and investor requirements. As a compliance subject matter expert, you will partner with Product and Compliance teams, lead cross-functional collaboration, and analyze evolving mortgage servicing regulations. You will translate regulations into actionable product requirements, drive compliance-related enhancements, and implement automated solutions. This leadership role involves engaging a team of compliance professionals, providing training, and fostering a culture of compliance. The ideal candidate possesses a Bachelor's degree (or equivalent experience) and extensive experience in mortgage servicing regulations and loss mitigation.

Requirements

• Bachelor’s degree in Business, Information Systems, Law, or relevant discipline with 6 - 8 years of experience in a related field, including at least 5 years in a leadership role within a SaaS or financial technology company
• Deep knowledge of mortgage servicing regulations, federal/state compliance requirements, and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA.)
• Proven experience in loss mitigation, claims, and invoicing along with regulatory change management, risk assessment, and compliance governance in a technology-driven environment
• Strong ability to interpret complex regulations and translate them into business and technical requirements for product teams
• Experience working with mortgage servicing platforms, loan accounting systems, and compliance monitoring tools
• Proven leadership and management skills with the ability to achieve goals through others
• Exceptional operational and strategic management capabilities
• Strong understanding of product life cycle management
• Advanced proficiency in applying design thinking techniques for product feature definition
• Deep familiarity with agile development techniques and tools
• Excellent collaboration and communication skills

Responsibilities

• Develop and execute a comprehensive product compliance strategy to ensure our loss mitigation software solutions align with all relevant regulations and investor requirements
• Serve as a compliance subject matter expert (SME) on mortgage servicing regulations, including RESPA, TILA, FDCPA, CFPB servicing rules, escrow management, loss mitigation, and foreclosure processing
• Partner with the Product and Compliance teams to proactively assess regulatory changes and drive updates to product functionality in response to new requirements
• Lead collaboration between Product and Engineering to ensure compliance is embedded throughout the product development lifecycle for loss mitigation solutions
• Consult on development of product service offerings that support loss mitigation, claims, and invoicing functionality on the Dara suite of products
• Analyze new and evolving mortgage servicing regulations and translate them into actionable product requirements to support continued compliance
• Drive compliance-related product enhancements that improve operational efficiency while ensuring regulatory alignment
• Advocate for and implement automated compliance solutions to streamline servicing operations and regulatory reporting
• Engage with a team of compliance professionals and business analysts to foster a culture of compliance awareness, continuous improvement, and cross-functional collaboration
• Provide training and guidance to internal stakeholders on compliance best practices, regulatory changes, and risk mitigation strategies with a focus on loss mitigation technology needs

Preferred Qualifications

Experience will be considered in lieu of a degree

Benefits

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• LinkedIn Learning
• Virtual Social Experiences
• Career Pathing
• Focus Time Fridays