Remote Product Data Coordinator

Summary

Join Fruugo as a Product Data Coordinator in a remote role within the UK, with opportunities for both English and Mandarin speakers. The successful candidate will work to integrate retailers quickly and accurately, maintain product data integrity, and support live retailers with technical issues.

Requirements

• Good level of ecommerce or technology background
• Excellent level of data creation, transfer, manipulation and management
• Willingness to learn, shape and test the development of new systems
• Ability to adapt to changing operations and varied scenarios
• Accuracy and attention to detail
• Ability to priorities and organise multiple tasks simultaneously
• Excellent interpersonal skills
• Good written and verbal communication skills

Responsibilities

• Work as part of the Technical Operations department to ensure all new retailer data meets the minimum Fruugo requirement during integration
• Manage and support all assigned integrating retailers through to launch
• Configure and maintain all aspects of the system and tools for accurate operation of an account
• Assist live retailers with technical support and troubleshoot related problems
• Interact closely with other departments to ensure the activity of any new retailers meets Fruugo’s operational processes
• Represent Tech Ops at departmental meetings (as required)
• Communicate and coordinate changes with support teams at integration partners to ensure quick resolution of wide-spread issues
• Keep up to date and assess changing integration partner features, operations and technology changes
• Maintain an understanding of changing compliance and taxation changes
• Support other departments with queries relating to the operation of live retailers and issues
• Support the development of the Tech Ops department by working with colleagues on a multitude of on-going and new projects
• Carry out additional Content Management Coordinator duties as required

Benefits

• 25 days holiday plus bank holidays (increasing with length of service)
• Company pension
• Employee discount
• Employee Referral Programme
• Employee Assistance Programme, offering wellness benefits to employees and their immediate family