Product Design Director

Summary

Join Thumbtack's Design Team as a Product Design Lead for the Marketplace pillar. Lead and manage designers, collaborate with cross-functional leaders, and guide product direction. Develop and implement a design vision, ensuring high-quality design solutions. Cultivate a positive team culture. This role requires 6+ years of design leadership experience, leading high-performing teams, and excellent communication skills. Bonus points for experience with two-sided marketplaces and scaling teams. Thumbtack offers a virtual-first work model with benefits including company holidays, WiFi and cell phone reimbursements, and an employee assistance program.

Requirements

• 6+ years of experience in design leadership
• Experience leading high-performing product design teams in a fast-paced environment
• Excellent communication skills; comfortable engaging with stakeholders, including executive teams
• Ability to influence and lead change across the organization
• Track record of effectively driving large-scale visioning work

Responsibilities

• Lead Product Design across the Marketplace pillar, which consists of multiple cross-functional product pods
• Directly manage the designers across Marketplace and operate as a lead for the pillar
• Collaborate with cross-functional leaders to envision, strategize, and guide the product direction
• Initiate and lead design visioning work at the team and company level
• Empower design to create a northstar that guides product and experience decisions
• Empower designers to consistently deliver high-quality design solutions that positively impact our users and the business
• Cultivate a positive team culture of openness, curiosity, and bias for action

Preferred Qualifications

• Experience working on two-sided marketplaces
• Experience scaling teams and managing managers

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being