Product Designer

Summary

Join Goodnotes' Platform team as a Designer and contribute to a cohesive and scalable user experience across our product ecosystem. You will apply systems thinking to design platform-specific solutions for collaboration flows, sync, account management, and Goodnotes Cloud. Collaborate with product managers, engineers, and other designers to ensure exceptional usability and design excellence. Work across Apple (Mac) and other platforms (PWA, Android, Microsoft) to create unified user experiences. Develop and communicate design concepts, establish design standards, and conduct user research. Leverage data to drive design decisions. This role requires platform expertise, a strong portfolio, end-to-end design process expertise, user research proficiency, attention to detail, and collaboration skills.

Requirements

• Platform expertise: Experience designing and optimising tools, systems, and services for platform ecosystems. Proven ability to deliver scalable, impactful solutions that address diverse user and business needs, including collaboration, sync and account management flows
• Strong experience in building Collaboration tools, B2C or B2B or both
• Strong portfolio: Proven experience as a Designer or similar role, with a portfolio showcasing impactful design projects, particularly for desktop applications
• End-to-end design process: Expertise in designing end-to-end flows with clear visual hierarchy and evidence-based methods
• User research proficiency: Ability to frame problems, conduct research, usability testing, and gather actionable insights
• Attention to detail: A high standard for detail, quality, and user-centered design
• Collaboration: Proven ability to work in small, cross-functional teams, including engineering, product management, and product insights
• Quick iteration: Ability to generate various concepts and prototypes and pivot when needed
• Systems thinking: Flexibility to zoom in for details and zoom out for a comprehensive understanding to connect the dots effectively. Demonstrated ability to think in terms of interconnected systems and ecosystems, crafting designs that balance immediate user needs with long-term scalability, flexibility, and cohesion across platforms

Responsibilities

• Apply systems and ecosystems thinking: Take a holistic approach to design, ensuring solutions not only address individual user needs; they also contribute to a cohesive and scalable product ecosystem that aligns with the broader vision of Goodnotes
• Design and elevate platform-specific solutions: Lead the design of tools and services that enhance core platform areas such as collaboration flows, sync, account, and Goodnotes Cloud. Collaborate closely with product and engineering teams to create scalable, innovative, and seamless solutions that support the needs of diverse user groups
• Collaborate on cross-platform design solutions: Work at the intersection of Apple (Mac) and other platforms (PWA, Android, Microsoft) to create unified and delightful user experiences
• Partner with cross-functional teams: Collaborate with product, engineering, and research teams to design features and solutions that balance user needs with business objectives
• Develop and communicate design concepts: Create wireframes, storyboards, prototypes, user flows, and process flows to effectively communicate interaction and design ideas early and iteratively
• Establish and uphold design standards: Define and promote design guidelines, best practices, and standards for the product
• Conduct research and usability testing: Gather user feedback through research and usability testing to inform and refine your designs
• Utilise insights for impactful design: Leverage both quantitative and qualitative data to drive creative and evidence-based design decisions

Preferred Qualifications

• Experience working with any productivity app is highly preferred
• Experience working in a fast-paced startup environment
• Experience with front-end development (HTML, CSS, JavaScript)

Benefits

• Meaningful equity in a profitable tech-startup
• Budget for things like noise cancelling headphones, setting up your home office, personal development, professional training, and health & wellness
• Sponsored visits to our Hong Kong or London office every 2 years
• Company wide annual offsite
• Flexible working hours and location
• Medical insurance for you and your dependents