Product Designer

Summary

Join Zappi, a fast-growing SaaS platform, as a Product Designer to contribute to our exciting future goals. You will lead product design in your domain, collaborating with product managers, engineers, and QA. Responsibilities include owning product design across the entire lifecycle, delivering seamless user experiences, conducting research to validate designs, and applying data visualization best practices. You will also develop and maintain design systems and collaborate cross-functionally. The role requires extensive experience in product design, proficiency in Figma and other design tools, and strong user-centered problem-solving skills. Zappi offers a positive and collaborative work environment with various benefits.

Requirements

• Experience & Design Proficiency: Over 4 years of experience as a product designer with strong theoretical and practical design skills; up-to-date with current components, patterns, trends, technologies, and research
• Tool Expertise & Design Systems: Expert in Figma and proficient with various design tools; experienced in creating, maintaining, and extending design systems and component libraries
• User-Centered Problem Solving: Ability to simplify complex, data-heavy scenarios into user-friendly solutions; skilled in data-driven design, conducting user research (including interviews and testing), and clearly communicating insights
• Interaction, Information & Content Design: Proficient in interaction design, information architecture, and information design; experienced in UX copywriting and content design
• Agile Experience & Cross-Functional Collaboration: Familiarity with working in an agile product environment; proven ability to work effectively within a product team, including product managers, engineers, and QA specialists
• Technical Understanding & Consistency Advocacy: Knowledge of front-end frameworks and development technologies, understanding their implications for design feasibility; champion for platform consistency, ensuring alignment across disciplines and teams
• Communication & Facilitation Skills: Excellent at presenting and explaining ideas and findings; ability to inspire and motivate during design sessions and workshops, ensuring accurate implementation of solutions
• Data Analysis & Product Lifecycle Management: Experience leveraging qualitative and quantitative data for insights; proven track record of delivering value swiftly, overseeing products through their lifecycle, measuring success, and iterating continuously

Responsibilities

• Own and Execute Product Design: Lead UI, UX, and service design across the entire product life cycle—Discovery, Analysis, Build, and Usage—producing designs from early-stage wireframes and prototypes to high-fidelity interfaces
• Deliver Seamless User Experiences: Create connected experiences using consistent design systems and common UX patterns, balancing user needs with commercial goals to extract early value for tactical gain
• Research and Validate Designs: Conduct thorough discovery of problem areas and customer pain points using qualitative and quantitative research, including user research and usability testing, to inform designs, validate decisions, and enhance the customer journey
• Apply Data-Visualisation Best Practice: Translate complex research results into clear, accurate visuals when required; selecting chart types, designing interactions and specifying performance or accessibility needs, while collaborating with engineers on libraries such as Vega, D3, or Highcharts
• Develop and Maintain Design Systems: Define, evolve, and maintain design systems and component libraries, collaborating with engineers to ensure correct implementation
• Collaborate Cross-Functionally: Work with product managers, engineering managers, and quality assurance as part of a cross-functional team to define team roadmaps and goals
• Manage Multiple Projects: Balance workload and priorities across multiple concurrent projects

Preferred Qualifications

• Accessibility Awareness & Industry Experience: Understanding of accessibility guidelines and their practical application in design; experience in the market research or tech industries is a plus
• Data Visualization & Dashboard Knowledge: Experience with information design in the context of data visualization, charting libraries, and dashboards; a working knowledge of colour theory for data and visual-grammar conventions who can translate complex data into clear, engaging visual formats that support decision-making
• Drive Impactful Solutions: You'll tackle key challenges such as simplifying complex systems, empowering users with global, self-service tools and enhancing user engagement, directly contributing to our goal of our users benefiting from the platform without intervention
• Collaborative Environment: Join a dynamic design team that works closely with product managers, engineers, and other departments to deliver cohesive products
• Growth and Development: We support your professional journey with opportunities for learning, development, and career advancement
• Measuring Success Together: Your success will be measured by metrics including user engagement, task success, feature adoption and user satisfaction aligning with our mission to be the data platform creators rely on to inspire and validate their decisions

Benefits

• Salary range £55k-65k per annum. Salaries are benchmarked annually
• One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
• Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but set a minimum of at least 20 days per year plus national holidays
• Private medical healthcare cover
• Group risk, life & disability contributions
• Flexible working arrangements, including remote (unless otherwise specified)
• Thoughtfully designed offices to support both individual work and collaboration without interrupting others
• Support setting up your home office, if appropriate (chair + desk, etc)
• Wellbeing benefits such as free yoga and access to trained therapists / counsellors
• Tailored personal development through training allowances, coaching, mentorship and career frameworks