Senior Product Designer

Summary

Join PandaDoc's App Platform team as a Platform Hardening Designer and contribute to building a robust and adaptable platform foundation. You will independently manage full design cycles, from research to implementation, focusing on improving the billing system's reliability and flexibility. Responsibilities include developing reusable components, facilitating easy integration for other teams, and driving business growth through effective monetization. You will collaborate with the design system team and developers, conduct user research, and advocate for design system best practices. The ideal candidate possesses 5+ years of relevant experience, deep understanding of design principles, proficiency in design tools (Figma, etc.), and excellent communication skills.

Requirements

• Experience: 5+ years of relevant experience in interaction design, visual design, information architecture, and design systems. Proven track record in designing sophisticated software products that prioritize intuitive user experiences
• Expertise: Deep understanding of design principles, typography, color theory, and accessibility standards. Understanding of user psychology and human-centered design principles. Bonus points if you have experience in document lifecycle management software
• Technical Skills: Proficiency in design tools (e.g., Figma, Framer, Adobe Creative Suite) and a strong understanding of front-end technologies (HTML, CSS, JavaScript)
• Research: Demonstrated ability to deeply understand user needs through integrating user research into the design process. Proficient in gathering and utilizing both qualitative and quantitative user research to drive informed design decisions
• Communication: Ability to work collaboratively in a team environment and influence cross-functional teams without direct authority. Excellent verbal and written communication skills (B2 in English), with the ability to articulate complex design concepts clearly to diverse audiences
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving design issues

Responsibilities

• End-to-end Process: Independently manage full design cycles, from research through to implementation. Demonstrate a solid understanding of user needs, business goals, and technical constraints
• Design Execution: Craft user journeys aligned with product behavior, user needs, and workflows. Proficient in prototyping, uses design system components and meaningful data to validate both physical and digital interactions
• Research: Plan and conduct qualitative and quantitative research to gather insights and refine design hypotheses. Iterate designs based on user feedback and research findings to continuously improve the product experience and validate design solutions
• Design System: Collaborate with the design system team and developers to implement improvements. Identify potential issues in components and the contribution process
• Collaboration: Proactively communicate changes, project progress, updates, project notes, strategic thoughts, etc. to managers, key stakeholders, and peers. Ensuring visual and functional consistency across all products by advocating for design system best practices and standards
• Advocacy: Promote design principles and user-centered design philosophy across the organization
• Usability and accessibility: Champion usability and accessibility principles to create intuitive and accessible user experiences. Refine user journeys and interactions to simplify complex workflows and enhance user satisfaction
• Develop Reusable Components: Design billing system components that can be used across the platform, enhancing consistency and saving time
• Facilitate Easy Integration: Ensure other teams can easily implement new pricing models, plans, and features through flexible, reusable components
• Drive Business Growth: Provide the growth team with the necessary tools and design elements to support effective monetization and rapid scaling
• Maintain Consistency and Flexibility: Focus on creating a reliable, adaptable design framework that evolves seamlessly with the platform

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self-care days
• A competitive salary