Product Engineer II

Summary

Join Esri's ArcGIS Knowledge team as a Product Engineer and contribute to the development of a new capability within the ArcGIS platform. You will be responsible for understanding and communicating the functionality of ArcGIS Knowledge across various ArcGIS products. Your duties will include writing documentation, participating in design discussions, performing testing, and building knowledge graph examples. This role requires experience with the ArcGIS platform and technical documentation, as well as strong communication skills. Esri offers a competitive total rewards strategy, including comprehensive health and welfare benefits, retirement plans, paid time off, and opportunities for professional development.

Requirements

• 2+ years of experience with the ArcGIS platform or related GIS products
• Experience writing technical documentation for commercial software products
• Experience communicating complex technical information to diverse audiences in varied written and verbal formats
• Ability to learn and build software products
• Ability to analyze problems and describe solutions
• Ability to manage priorities and tasks as needed in a fast-paced work environment
• Superior initiative and ability to work effectively both in a team environment and independently
• Bachelor’s in Geography, GIS, Data Science, or related field

Responsibilities

• Work with software engineers in the ArcGIS Pro and ArcGIS Enterprise teams to envision, design, build, test, release, and support the ArcGIS Knowledge product
• Design and write conceptual and workflow documentation for knowledge graphs in ArcGIS
• Use the content management system to write new help topics and update existing help topics for ArcGIS Pro, ArcGIS Enterprise, Knowledge Studio, the developer APIs, and the ArcGIS Pro SDK
• Work with users and industry experts to identify user requirements and customer workflows
• Play a major part in the development process by helping to determine product quality and release readiness
• Grow your skillset in an environment that rewards professional development

Preferred Qualifications

• Experience with content management systems
• Experience using Python, JavaScript, Java, or C#
• Foreign language, or experience writing for a global audience
• Experience writing for accessibility
• Experience with graph or relational databases
• Experience with graph, network, and link analysis workflows
• Master’s in Geography, GIS, Data Science, or related field

Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth