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Product Localization Project Manager

Summary

The job description is for a Product Localization Project Manager role that requires experience from both client and vendor sides of product E2E localization. The ideal candidate should be able to learn quickly and take ownership of the role within the first three months. The role is fully remote, but frequent communication on Slack and Zoom is expected.

Requirements

• 5+ years in Localization Program Management, helping product and marketing teams to successfully launch internationally
• Reside in the US Pacific time zone or in time zones with low hours of difference from PST
• Experience at the Client side and the Vendor side
• Demonstrate ability to grow in this role fast within their 3rd month at the very latest if only have Vendor side experience
• Have cameras on in Zoom meetings as your first choice
• Track record of managing and releasing complex and high-quality globalized products and marketing campaigns in partnership with core product teams
• Deep knowledge of the localization process and what it takes to create product features and campaigns that can be recognized as truly local experiences by our Hosts and Guests
• Be a self-starter, self-motivated and outcome-oriented individual who seeks ownership and accountability
• Comfortable with ambiguity in a fluid organization
• Excellent communication skills, both written and verbal
• Excellent organizational skills
• Ability to prioritize and manage conflicting demands
• Passionate and enthusiastic about excellence and attention to detail
• Thrive in a highly collaborative environment
• Ability to travel to San Francisco or other locations two times/year for global in-person gatherings

Responsibilities

• Manage deliverables and assets for launches that are managed by other Localization PMs or Localization Project Managers
• Know what it takes to own a launching team and own the localization success of that team end-to-end within the first 3 months
• Coordinate Localization QAs with the client's QA PM for every launch
• Partner with all internal clients teams and functions to deliver world-class globalized product features, community support content and marketing campaigns that are culturally-relevant and linguistically-appropriate
• Offer expertise to help cross functional launching teams recognize and integrate international requirements from the start in product features and campaigns
• Advise and agree on the most appropriate localization strategy for each launch with the client's cross functional launching teams
• Integrate Localization milestones on the launch schedule
• Ensure pertinent information is proactively communicated and understood throughout the global team and relevant product development teams
• Create and manage high level Localization project & program timelines