Product Manager - Account Opening

Summary

Join Feedzai, a leading RiskOps platform, as a highly motivated Product Manager to play a crucial role in developing Account Opening risk management solutions. You will collaborate with Engineering, Data Science, Business, and Design teams, bridging technical and business aspects of Feedzai's Fraud & Identity products. This role involves defining product scope, leveraging existing capabilities, managing customer feedback, consulting with stakeholders, coordinating sprint activities, and partnering with cross-functional teams. You will also work with customers, marketing, and revenue teams to build a go-to-market strategy and utilize product analytics to enhance user experience. The ideal candidate possesses 5+ years of Product Management experience in fraud/identity products and strong analytical and communication skills.

Requirements

• 5+ years of experience as Product Management for a fraud/identity product or platform
• Familiarity with modern software development practices
• Proven experience working with cross-functional teams to prioritize and deliver roadmap
• Strong analytical skills and ability to provide guidance, direction and set measurable goals
• Strong communication skills, verbal and written, for both business and technical audiences
• Comfortable presenting to technical and non-technical customers
• Fluency in English language, written and spoken

Responsibilities

• Be responsible for setting the Product scope and definition for Feedzai’s Account Opening solution, working with all Feedzai teams (e.g. Engineers, SME, Data Science, etc.) to ensure that PRD, epic, story, task (etc.) documentation is managed through initiation to completion
• Leverage the existing capabilities within the Feedzai product suite to build a compelling market proposition that can drive additional revenue streams
• Be responsible for managing customer feedback through a documented and tracked REQ’s process, promoting resolution through the Product roadmap and providing evidence to demonstrate that key customer requests are progressing into Account Opening roadmap releases
• Consult with wider stakeholders to ensure that Product, Customer and Industry requirements are referenced and documented in the roadmap, escalating where necessary any deviation from these requirements in the development lifecycle
• Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem
• Partner with cross-functional teams and key internal and external stakeholders to define, prioritize and align the product roadmap to the Product strategy and vision (Research, Sales, Marketing, Customer Success, etc)
• Work with internal and external customer risk and data science teams to understand and evaluate use-cases, and assess how Account Opening risk models, rules and strategies can evolve to help satisfy emerging business requirements
• Work alongside marketing and revenue teams to build out a go-to-market strategy for Account Opening, providing a clear view of the value and benefits of leveraging Feedzai to protect Account Opening journeys
• Work directly with customers & prospects to sponsor, integrate and gather feedback on the value of the Account Opening solution and how it can be evolved further to target real-world challenges
• Work with UX/UI Designers to iterate on the definition of the user experience and UI
• Utilize product analytics to develop a deep understanding of user behavior and identify opportunities for rapid experimentation and product enhancements

Preferred Qualifications

• Additional language fluency - Spanish and/or Portuguese preferred
• Experience with Fraud product development is preferred, however candidates with experience in wider financial crime detection and/or digital payments area will be considered
• Experience in FinTech is valued