Product Manager

Summary

Join Actionstep as a Product Manager – Enterprise and define, deliver, and manage critical platform features for larger legal customers. You will own product initiatives from concept to launch, collaborating with cross-functional teams. Responsibilities include engaging with law firms to understand their needs, creating product requirements, and overseeing delivery and launch. You will also maintain the product roadmap, monitor performance, and engage with customers and the market. The ideal candidate has 5+ years of SaaS product management experience in a B2B environment, with a proven track record of delivering enterprise-grade platform features. Actionstep offers a flexible and remote-friendly work environment with a competitive salary and benefits package.

Requirements

• 5+ years in Product Management in a SaaS B2B environment, ideally with experience delivering enterprise-grade platform features
• Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability
• Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams
• Able to distill complex technical concepts into actionable requirements and explain them clearly to both technical and non-technical audiences
• Experience working in agile product teams, with strong prioritization and execution skills
• Excellent communication, stakeholder management, and presentation skills
• 5+ years of SaaS product management experience building enterprise products
• Proven track record of successfully bring products to market
• Expertise in driving product development processes using agile methodologies
• Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro
• Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences
• Strong track record of driving successful product launches within strict timelines
• Ability to dig into business or technical problems and find pragmatic solutions
• Strong project management skills; able to identify needs, break down objectives into key results & initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel
• A profound understanding of product lifecycle management, user experience design, and market analysis
• Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes
• Working experience in creating, prioritizing and recommending epics and features
• Ability to work in a remote environment – travel will be part of the role to successfully engage with the team and participate in cross functional meetings/working sessions
• Working knowledge of application performance and analytics
• Experience researching, defining and documenting market, product and platform requirements
• Strong understanding of customer needs, pain points, and experience with similar technologies
• Track project progress and initiatives in alignment with the roadmap
• Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers
• Ability to influence multiple stakeholders without direct authority
• Demonstrated relationship development with the ability to work effectively both independently and within a cross-functional teams
• Excellent written and verbal interpersonal and communication skills with internal and external audiences at various levels and functions
• ���Can do” attitude of empowerment to take 100% responsibility for achieving our mission
• Appreciative of direct communication as both an active communicator and eager listener
• Ability to work in both team and individual capacities
• Ability to manage multiple streams of work effectively
• Ability to manage your daily workload through best practice time management techniques
• Great communication and interpersonal skills
• Passionate about teamwork and collaboration

Responsibilities

• Own and evolve a number of enterprise-specific product capabilities, such as authentication (SSO), permissions architecture, advanced search, GDPR compliance and secure platform services
• Engage directly with large and mid-sized law firms to validate needs and pain points, and translate them into scalable product requirements
• Ensure features are enterprise-ready in terms of scalability, security, configurability, and compliance
• Drive initiatives from discovery through delivery using agile and design-thinking practices
• Create clear, well-defined product requirements including PRDs, initiative phases, user stories, specs, wireframes, and user flows
• Collaborate with engineering and design to bring features to life, ensuring technical feasibility and high-quality outcomes
• Oversee testing, documentation, training enablement, and rollout planning to ensure successful launches and customer adoption
• Partner with stakeholders in Engineering, Design, Sales Engineering, Customer Success, and Marketing to ensure alignment and consistent communication across all phases of the product lifecycle
• Serve as a voice of the enterprise customer internally, ensuring that platform investments are driven by real user needs and business outcomes
• Maintain ownership of your domain's roadmap, informed by customer feedback, usage data, commercial input, and platform goals
• Contribute to broader company-level planning by surfacing enterprise insights, risks, and emerging needs
• Monitor product usage, customer satisfaction, and technical performance post-launch to drive continuous improvements
• Regularly engage with customers to understand evolving requirements, especially those related to security, scalability, and operational control
• Stay up to date on legal tech trends, competitive offerings, and broader enterprise SaaS best practices in areas like authentication, permissions, and user management
• Build and nurture strong working relationships with key internal stakeholders and external enterprise clients
• Represent the Product team with professionalism and domain confidence during customer calls, partner discussions, and internal demos
• Support Sales and Customer Success in scoping enterprise requests and setting clear expectations about roadmap direction and feasibility

Preferred Qualifications

• Experience in legal tech or building tools for highly regulated environments
• Familiarity with identity and access management (IAM), enterprise IT systems, or data governance tooling
• Technical fluency in SaaS architecture, especially as it relates to multi-tenancy, secure integrations, or search infrastructure
• Previous work on global or multi-region product rollouts with compliance considerations (e.g., GDPR, SOC 2, ISO 27001)
• Exposure to the legal industry (working with lawyers and law firms) is an added bonus

Benefits

• Robust medical, dental, vision offerings
• 401K with company match
• Flexible working and PTO
• Take your birthday off
• Frequent team building events
• Fantastic training and development opportunities
• 135k-150k salary