Product Manager

Summary

Join Pressable, a leading managed WordPress hosting platform, as a Product Manager to define and execute the product roadmap. Collaborate with engineering, support, sales, and marketing teams to deliver a best-in-class experience for WordPress developers and agencies. You will own product discovery, prioritize impactful work, and communicate the value proposition of Pressable. The role involves customer interaction, community engagement, and data-driven decision-making to improve product adoption and guide future development. You will also contribute to content creation and public-facing materials. This position offers the opportunity to shape the future of a growing product within the Automattic family.

Requirements

• Have 4–6+ years of product management experience in SaaS or hosting
• Are customer-obsessed, especially when it comes to understanding developer and agency needs
• Are comfortable working across multiple teams and communicating both asynchronously and in real-time
• Are hands-on, action-oriented, and comfortable with both strategic planning and execution
• Understand hosting, WordPress, and the needs of high-traffic or technically complex sites
• Enjoy turning customer pain points into elegant, scalable product solutions
• Thrive in both internal collaboration and external-facing conversations and events

Responsibilities

• Define and evolve the product roadmap based on customer needs, internal feedback, competitive landscape, and business priorities
• Talk to customers regularly to identify pain points and opportunities, especially among agencies, developers, and mid-market merchants
• Actively engage with the WordPress and agency communities through direct customer conversations, industry events, podcasts, webinars, and networking groups
• Work closely with engineering to define requirements, clarify priorities, and ship high-quality features that deliver value
• Partner with support, sales, and marketing to ensure new features are clearly communicated, well-documented, and positioned for success
• Use analytics, surveys, and feedback loops to validate impact, improve adoption, and guide future product decisions
• Write blog posts, record short videos, and contribute to public-facing feature explainers and competitive differentiators
• Collaborate with engineering on the 2025 roadmap and refine prioritization practices
• Improve how we communicate new features across blog posts, videos, and support documentation
• Build out a public-facing roadmap and customer feedback loop
• Help sales and marketing teams differentiate Pressable via competitive insights and compelling product storytelling
• Define the MVP for improvements to migrations, dashboards, and agency workflows

Preferred Qualifications

• Experience working in the WordPress ecosystem or in open-source software
• Familiarity with developer tooling, APIs, or infrastructure/hosting platforms
• Product marketing or technical writing experience
• Public speaking experience, or a desire to represent the brand in podcasts, conferences, or community discussions