Product Manager

Summary

Join Extend as a Product Manager and play a key role in shaping our core digital products. You will conduct customer research to understand needs and product opportunities, develop new products and features, and provide detailed product requirement documentation. Collaborate with engineering, design, marketing, sales, and customer service teams to ensure timely product delivery and successful launches. Manage product performance by defining and monitoring KPIs and analyzing data to inform product changes. Partner with various teams to enhance analytics and forecast revenue. This role requires a strong product management background and a collaborative spirit.

Requirements

• Experienced Product Manager
• You are an expert at your craft and have 5+ years of experience, with 3+ years of product management experience in an Agile environment
• Customer obsessed
• You love talking to and learning from customers
• You have a track record for understanding and uncovering user needs to inform product decisions
• Team player
• You thrive in a collaborative environment and enjoy working across disciplines
• Compelling communicator
• You have exceptional written and verbal communication skills with the ability to be concise yet comprehensive
• Detail-oriented
• You're analytical, meticulous and thorough with the ability to easily identify exhaustive use cases and edge case scenarios
• Hyper-organized
• You're known for having strong organization and prioritization skills and have proven your ability to juggle multiple projects simultaneously under tight deadlines
• Entrepreneurial mindset
• You have a positive, humble, can-do attitude with a bias toward action and execution
• Self-motivated
• You thrive in an unstructured, fast-paced environment with significant autonomy

Responsibilities

• Shape product strategy
• Conduct customer, end user and prospect research to gain a deep understanding of needs and product opportunities
• Be an expert on the competitive landscape and emerging trends
• Develop new products and features
• Provide detailed product requirement documentation
• Partner with engineering team to facilitate timely and iterative delivery of prioritized features and releases
• Partner with product design team to create the best UX for our users
• Partner with product marketing, sales and customer service teams to support product launches
• Manage product performance
• Define and monitor product KPIs throughout the product's lifecycle and analyze data to inform product changes
• Partner with data intelligence team to enhance analytics
• Partner with finance to forecast revenue associated with launches

Preferred Qualifications

Fintech, accounting and/or SaaS experience

Benefits

• Competitive compensation package
• Equity for all–our success is your success
• Unlimited vacation–and we want you to use it
• 401K matching
• Flexible work options
• Comprehensive health coverage for you and your family
• Maternity and paternity leave benefits
• Reimbursement for gym memberships
• A referral bonus–bring your friends!
• Work with and learn from functional experts across disciplines