Product Manager

Summary

Join Granicus as a Product Manager and drive execution across agile teams, translating vision into actionable plans and managing a prioritized Jira backlog. You will ensure delivery of high-impact features by balancing priorities, aligning cross-functional teams, and using data-driven decision-making. Oversee the development of complex, large-scale technical products, ensuring they meet market needs and business goals, particularly in digital tools and automation technologies. You will demonstrate product mastery, apply AI/ML fluency to drive innovation, lead PI planning and value stream alignment, own backlog and sprint readiness, lead agile team integration and story development, and facilitate cross-functional alignment and communication. The role requires strong business acumen, technical understanding, and collaboration skills. Granicus offers a competitive benefits package and a remote-first work environment.

Requirements

• 3–5 years of product management or related experience in a fast-paced, agile environment
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Responsibilities

• Develop and maintain a deep understanding of the product’s features, user journeys, technical architecture, and business value
• Be the go-to expert for how the product works and why
• Demonstrate familiarity with Agentic AI concepts and a strong innovation mindset
• Leverage analytics, customer feedback, and business insights to inform backlog prioritization and product decisions
• Drive effective program increment planning by aligning team objectives with strategic goals across value streams—such as security, customer experience, technical debt, and innovation
• Coordinate dependencies, track progress, and adapt plans as priorities evolve
• Maintain a well-groomed Jira backlog that reflects product priorities and technical feasibility
• Ensure stories are clearly defined, prioritized, and sprint-ready by refining requirements and removing blockers
• Actively participate in agile ceremonies and serve as the product voice within the team
• Write clear, actionable user stories and acceptance criteria that reflect both user needs and technical feasibility
• Collaborate with engineering, design, QA, and business stakeholders to clarify requirements, resolve ambiguities, and ensure smooth execution
• Maintain clear documentation and communicate progress, risks, and timelines

Preferred Qualifications

• Experience in marketing automation and/or digital engagement platforms
• Fluency in Jira and/or Aha!
• Experience working with technical teams and understanding APIs, data models, or system architecture
• Exposure to scaled agile frameworks (e.g., SAFe, LeSS) and program increment planning
• Demonstrated use of AI/ML tools to enhance productivity, decision-making, or product discovery
• Strong understanding of customer discovery techniques and user research methodologies
• Experience contributing to platform or multi-product ecosystems
• Familiarity with compliance, security, or regulatory requirements in product development
• Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Looker) and A/B testing frameworks
• Build strong business cases with data and financial modeling
• Navigate complex, high-impact product roadmaps with confidence
• Thrive in fast-paced, agile environments with shifting priorities
• Ask smart questions and seek data to uncover real product needs
• Communicate clearly across technical and non-technical audiences
• Collaborate effectively with cross-functional teams
• Break down big visions into actionable, high-value deliverables
• Earn engineers’ trust through strong technical understanding
• Think strategically and scale customer needs into platform-wide solutions

Benefits

• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
• 401(k) plan with matching contribution
• Paid Parental Leave
• Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
• Group legal coverage