Hootsuite is hiring a
Product Manager

Summary

Join our team as a Product Manager on the Product Growth team to help us synthesize customer information into a data-informed product roadmap that will contribute to the success of growing our active customer base.

Requirements

• A post-secondary degree in computer science, business and/or engineering, or equivalent work experience and considerable relevant years of software product management experience
• Successful track records on planning and running experiments in order to improve customer engagement and adoption
• Strong understanding of Growth frameworks, experiment execution, and strategy (Ie. Growth Reforge, CRO frameworks, A/B testing strategies, MVPs)
• Experience developing products for marketing & sales customer bases
• Accountability: holds self and others accountable to meet commitments
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects, even in the face of uncertainty
• Self Development: is personally committed to, and actively works to continuously improve

Responsibilities

• Responsible for shaping the vision and strategy for new user onboarding across all customers, and increasing activation rates
• Develop and manage a roadmap of A/B tests as well as new features in order to get customers to value quickly
• Leverage and analyze qualitative and quantitative data to drive product roadmap decisions that will improve the customer experience and grow our customer base
• Continuously analyze and measure the performance of your products and releases
• Communicate and provide visibility into product initiatives to the rest of the organization, in particular marketing, sales and customer success
• Share learnings and insights with other product teams in order to help them build highly engaging products
• Collaborate with product and user interface designers to generate user experiences that help our customers achieve their objectives
• Work and guide product development in an agile development environment with a team of top notch engineers
• Coordinate with product marketing to build a communication strategy that will inform our customers about how our products help meet their objectives

Benefits

• Accommodations will be provided as requested by candidates taking part in all aspects of the selection process
• $98,400 - $137,800 CAD (Canada Pay Range)
• $111,500 - $156,100 USD (US Pay Range)