Product Manager

Summary

Join Hootsuite's ‘Social Selling and Advocacy’ group as a Product Manager! Lead the creation of impactful product strategies and processes for our social selling and Amplify products. Collaborate with engineering and design teams to deliver customer value. Work with data to inform hypotheses and track KPIs. Build and refine scalable product processes. This role offers a flexible work arrangement, allowing for remote work or a hybrid model, and is open to applicants in the UK and Italy.

Requirements

• A post-secondary degree in computer science, business and/or engineering, or equivalent work experience and ample years of software product management experience
• Experience developing products for marketing & sales customer bases
• Strong fluency with product & business data measurement principles and tools
• Accountability: holds self and others accountable to meet commitments
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
• Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects, even in the face of uncertainty
• Self Development: is personally committed to, and actively works to continuously improve

Responsibilities

• Work closely with Product, Development, and Design Directors to set the medium-term strategy for Amplify
• Own the creation and results of a prioritized roadmap that balances short term business goals with established long term vision and strategy
• Effectively synthesize data from customers, competitors, analysts, and commercial activities into meaningful signals that inform and validate hypotheses
• Set, track, and be accountable to KPIs at both a project and product level
• Build and refine scalable processes for product planning, prioritization, and execution
• Collaborate with Product Marketing and Support to effectively bring functionality to market and drive business value
• Represent the product & roadmap priorities in an approachable and collaborative spirit, including with senior-level internal stakeholders and in-person with customers
• Guide product development in an agile environment, working closely with a team of top-notch engineers and designers

Preferred Qualifications

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
• Curious. You are always learning and seeking ways to make things better
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others

Benefits

In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model