Product Manager

Summary

Join Kooth, a rapidly growing digital mental health platform, as a Product Manager. You will play a key role in shaping the future of personalized digital mental health care. This position involves product delivery, strategy, stakeholder management, and commercial engagement. You will collaborate with various teams, including user research, design, and technical leads. The role requires strong analytical and communication skills, along with experience in digital health product development. Kooth offers a competitive salary, generous benefits, and a supportive work environment.

Requirements

• Deployment of Data Science
• Building digital health products
• Experience working with SaaS Products
• Designing, Running and Analysing product experience
• Defining product requirements for technical teams
• Communication
• Stakeholder Management
• Proactive
• Passion for Mental Health
• Critical Thinking

Responsibilities

• Drive product discovery work including competitor research, user research and design sprints, alongside our user research and design teams
• Identify and prioritise opportunities relating to your area to formulate a quarterly roadmap and identify appropriate success metrics
• Define product requirements and work with technical leads to refine these in order to write work tickets with sound acceptance criteria
• Run sprints and communicate sprint/goal progress as well as blockers and risks to the rest of the team
• Proactively balance multiple priorities and navigate trade offs between them
• Support the Head of Research, Data Science and Product to ensure data science models are developed and deployed successfully in the product
• Work closely with Product Design to ensure app design is coherent to the clinical product model
• Sift through and draw insights from qualitative and quantitative data sets, and use data to drive decision-making
• Help to guide stakeholders through complex problem spaces, helping them to consider trade-offs to make a decision
• Communicate product decisions to internal customers, with the support of the Head of Product, and incorporate high level business needs into the product roadmap
• Liaise with external customers and commercial stakeholders about their requirements and planned updates to the application
• Support the senior product team in maintaining collaborations with organisations or academic partners in order to populate the application with clinically effective content and functionality that appeals to all segments of the young user demographic
• Help to assess third party tooling and software for applicability and usefulness in our app
• Support the delivery team in incorporating a translation workflow of content and therapeutic support into the app
• Show awareness of and consideration for clinical safety workflows within the app functionality, including audit of clinical sessions and risk escalation for users in need

Benefits

• Competitive Salary: Up to £55,000
• Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones
• Professional Development: Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge
• Financial Security: Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company
• Health and Well-being: Prioritize your health and well-being with our comprehensive Health Shield cover and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of
• Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing
• Flexible Working: Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity