Product Manager

Summary

Join Kraken’s Consumer Trading team as a Product Manager and contribute to the development of their flagship product, a platform allowing clients to buy, sell, and convert stocks, cryptocurrencies, and cash. You will deliver new features and functionalities, collaborate with stakeholders, define product requirements, perform user acceptance testing, and develop product documentation. The role requires strong understanding of the retail trading landscape and user behavior, experience building retail products in relevant domains, and expertise in data analysis. You will also take ownership of the product, ensuring business continuity, and evangelize the use of analytics and experimentation. This is a fully remote position.

Requirements

• 3-5 years of product management experience
• Strong understanding of the retail trading landscape and user behavior
• Experience building retail products in at least one of the following domains: stocks, cryptocurrencies, or derivatives
• Prior crypto, trading, or banking experience is required
• Expertise in data gathering and quantitative analysis (SQL, data visualization tools)
• Solution oriented, highly-motivated and proactive self-starter
• Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail
• Well-rounded interpersonal skills, and experience interacting with diverse personalities
• Outstanding organizational and communication skills and the ability to balance multiple priorities

Responsibilities

• Deliver Consumer Trading initiatives - new features, functionalities, enhancements
• Work closely with key stakeholders to gather feedback and communicate roadmap
• Define and develop detailed product and business analysis and requirements
• Perform User Acceptance Testing and ensure requirements were understood and implemented as requested
• Develop product documentation including specifications, wireframes and process flows
• Take ownership over the product and ensure business continuity by collaborating with Finance and Operations teams
• Evangelize the power of analytics and experimentation in building a data-driven organization
• Evaluate new product opportunities and bring forward proposals for products to engage consumers
• Facilitate communication across all project phases and proactively alert management of issues as well as changes to scope, timelines and resources

Preferred Qualifications

• Experience scaling subscription products (pricing strategy, feature gating, churn management)
• Proven ability to drive product-led growth (activation, retention, and monetization loops)