Product Manager

Summary

Join NEC Housing as a Product Manager and contribute to the development of cutting-edge products for the Social Housing sector. You will be responsible for market research, collaborating with customers, defining requirements, and working with development and QA teams. The role involves building business cases, managing 3rd party requirements, defining product roadmaps, and assisting the sales team. You will also produce presentations and support product launches. This position offers opportunities for growth and progression within the Product Team or the wider business. Make a lasting impact in the Housing sector by joining our dynamic team focused on exceeding customer expectations and revolutionizing the sector!

Requirements

• Experience in UK Social Housing, either as a customer or software solution provider
• Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget
• Experience in defining product enhancements, UI/UX design, and Agile new product development
• Experience with housing management systems or related software
• Excellent presentation and communication skills

Responsibilities

• Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your business process areas
• Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders
• Collaborate with customers through co-design workshops, user group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements
• Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations
• Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams to ensure the delivery of solutions that achieve customer outcomes
• Work with Technical Authors to produce / review product documentation
• Build business cases to define market uptake, pricing and margin analysis
• Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required
• Define the roadmap for your product area(s)
• Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required
• Produce and deliver presentations for both customer and internal audiences
• Support product launch activities

Preferred Qualifications

• Proven ability to build relationships and understand client perspectives
• Effective time management and resource allocation
• Strong decision-making skills
• Full, valid UK/EC driving license for travel
• Experience in end-to-end product life cycle management
• Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms
• Proficiency in tools like Figma, JIRA

Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like