Product Manager

Summary

Join NEXT Insurance as a Workers' Compensation Product Manager and play a pivotal role in shaping the future of small business insurance. You will be responsible for developing and maintaining our Workers' Compensation product, ensuring its quality and integrity. This highly strategic role sits at the intersection of underwriting, technology, and business strategy, requiring a deep understanding of NCCI and independent rating bureau manuals and rules. You will oversee product changes, collaborate with various teams, and build efficient processes for customer service and production teams. The ideal candidate possesses 3+ years of experience in workers' compensation, strong process design skills, and excellent communication abilities. NEXT offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• 3+ years of experience in a workers compensation product function that required a detailed understanding of NCCI and Bureau classification, Rate Rule and Form filings, Policy Analysis, Regulation review, Compliance, preferably at a top tier carrier
• Strong ability to design structured and efficient processes
• Clear, structured communication skills for both technical and non-technical audiences
• Passionate about changing the industry & making a difference in the lives of small business owners across the US
• Bachelor’s degree required, MBA preferred

Responsibilities

• Own scalable processes to maintain the integrity and quality of our WC product by applying a deep understanding of NCCI and independent rating bureau manuals and rules to ensure accurate class code assignments and premium calculations
• Oversee and integrate product changes from annual rate revisions, including rate, class, and form updates
• Collaborate, coordinate and streamline our annual rate revision process; evaluate and incorporate forms revisions as needed
• Provide Workers Compensation underwriting knowledge to write detailed requirements for improvements in automated underwriting and portfolio management. Provide performance metrics and automated monitoring of rates, rules, declines, and documents
• Ensure that complex state regulations and NCCI manual rules are translated into clear, unambiguous technical requirements while preserving the tone of our user interface
• Partner with Legal and Engineering on automated compliance solutions
• Collaborate with our Filings team on product amendments and own working relationship with WC rating bureaus
• Build clear and efficient processes for our customer service and production teams to understand our product offering and resolve issues

Preferred Qualifications

• Technical ability to manage and drive engineering projects preferred
• Knowledge of Pay as you go is preferred
• Preference will be given to candidates with understanding of AI principles and experience with AI tools

Benefits

• Partially subsidized medical plan
• Fully subsidized vision/dental options
• Life insurance
• Disability insurance
• 401(k)
• Flexible paid time off
• Parental leave