Product Manager

Summary

Join Offchain Labs, a leader in blockchain technology, and contribute to a decentralized future. As an Ecosystem PM, you will work directly with our CTO and head of Product, enabling our partners and customers to succeed. You will actively solicit feedback, ensuring our product roadmap aligns with blockchain development. This role involves collaborating with various teams, prioritizing development, and providing technical support. We offer a remote-first work environment and a comprehensive benefits package.

Requirements

• 3-5 years of experience as a PM or adjacent technical role
• A curious individual with a strong passion for and understanding of blockchain technologies, ideally an active user of on-chain applications with an understanding of ecosystem trends
• You have demonstrated experience in a client-facing role, as a consultant in a technology-related field, or relevant experience
• You possess excellent written and verbal communication skills and are comfortable influencing both internal and external teams in a professional setting
• You have the ability to drill down into the technical nitty-gritty, while stewarding business priorities
• A flexible and reliable team member, comfortable taking ownership and navigating ambiguity
• You have a degree in Computer Science and/or Economics, or experience contributing to software products as shown through individual projects or other work

Responsibilities

• Work with our strategic partners across their development lifecycle, identifying dependencies they may have, and shaping their roadmap
• Assist in their general execution and go-to-market strategy, especially in evaluating areas of opportunity and risk
• Assist infrastructure teams building solutions for the Orbit ecosystem
• Support customer onboarding and sales by evangelizing Arbitrum technology and helping prospective and current customers navigate use of the protocol
• Regularly solicit feedback from applications and chains building on the Arbitrum technology stack
• Use customer feedback to motivate new features and prioritize development across our product portfolio (ranging from core protocol customizations to front-end tooling)
• This includes driving feature justification in core product meetings, playing an active role in feature prioritization
• Work directly with infrastructure (RPC providers, Bridges, Wallets, SDK teams, etc.) and application teams across the ecosystem to prioritize development of services and tooling that benefit Orbit chains and Arbitrum apps, pushing for development areas that are identified as a result of client feedback
• Work closely with our engineering teams, helping to synthesize feedback from projects and users, overall changes in the market landscape, and underlying technical considerations to prioritize development work
• Act as the primary contact for partner teams during their integration and deployment efforts
• Work with our engineering team to resolve partner inquiries, address technical challenges, and provide timely support to ensure a seamless integration experience
• Work with our marketing and partnerships teams to build and deliver successful narratives and messaging for new product launches and updates

Preferred Qualifications

Experience at a high-growth technology company or software startup is strongly preferred

Benefits

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program