Product Manager

Summary

Join OpenVPN as a Product Manager to lead a small development team (2-4 devs and QA) focused on enhancing billing functions within our products. You will manage the entire software development life cycle, from specification and planning to delivery and post-launch support. This role requires a deep understanding of payment gateways, credit card processing, and subscription billing. Success in this position hinges on a proactive attitude, ownership of projects, and the ability to drive them to completion. OpenVPN offers a fully remote work environment, competitive pay, self-managed time off, and team events.

Requirements

• At least 2 years of proven experience as a Product Manager or a Product Owner on B2B SaaS products of which at least 1 year involves working with the billing and charging aspects of the product
• Understanding of billing models and key revenue metrics
• Experience writing technical documentation (functional and technical product specifications)
• Excellent English communication skills, both verbal and written
• Proactive and can-do attitude, ability to multitask
• Flexible schedule — ability to work across time zones

Responsibilities

• Take ownership of the project and drive the software development process through all stages of the SDLC (Software Development Life Cycle)
• Manage the specification, planning, progress, status updates, and delivery of the software product
• Disseminate technical documentation to relevant teams and organize effective feedback cycles
• Discover opportunities to improve billing metrics
• Work closely with stakeholders and other teams across the company to ensure everyone is on the same page
• Promote a culture of quality throughout the organization
• Work with DevOps to go live with the feature
• Lead SCRUM meetings

Preferred Qualifications

• Knowledge of payment/invoicing SaaS providers (for example, Chargebee, Authorize, Braintree) is desirable
• Experience creating user stories and using Jira to manage sprints
• Drive product metrics development to collect insights to make proper decisions about product development is desired
• Understanding of UX, UI, usability
• Familiarity with RESTful services
• Good knowledge of networking, protocols, authentication, etc

Benefits

• Competitive pay rates
• Fully remote work environments
• Self-managed time off
• Team trips and special events