Product Manager

Summary

Join Our Future Health as a Product Manager and play a key role in expanding the Researcher Experience offering. You will be responsible for driving the vision, strategy, and delivery of digital solutions that empower researchers with the tools they need to support the organization's mission. Collaborating closely with engineers, designers, researchers, and stakeholders, your work will directly impact the number of researchers who join, stay, and thrive with Our Future Health. This role is crucial in supporting the UK's largest health research program, which aims to bring together 5 million volunteers to build a comprehensive picture of people's health, enabling researchers to make new discoveries and improve future generations' health.

Requirements

• Proven experience in product management, ideally within health or data space, and in leading cross-functional teams towards meaningful outcomes
• A demonstrable track record of managing all aspects of a successful product throughout its lifecycle
• Proven user centred approach with evidence of placing user needs at the heart of decision making and development
• Excellent understanding of user acquisition, onboarding, and funnel optimisation
• Good technical background with understanding and/or hands-on experience in software development and web technologies
• Excellent problem-solving skills and experience with data-driven decision-making
• Comfort in ambiguity and fast paced environments, with the ability to adapt quickly to a changing landscape
• Excellent written and verbal communication skills with the ability to engage diverse stakeholders
• Experience in agile ways of working, with cross functional teams in a matrix organisation

Responsibilities

• Developing a deep understanding of user needs, identifying opportunities and generating new ideas that improve researcher experience and drive growth
• Defining and owning the product vision and strategy with a remit for improving the researcher experience by working closely with cross-functional stakeholders to ensure that our resource meets researcher's needs
• Prioritising impactful solutions by developing and creating buy-in of the product roadmap You'll balance strategic goals with technical feasibility, business impact, and user value
• Optimising the researcher journey, ensuring seamless user experience, focusing on funnel conversion through analysis of user journeys and the identification of pain points
• Leveraging data driven insights by defining and tracking key performance metrics. You'll run experiments and leverage user insights to guide data-driven decisions on product improvements
• Upholding public trust by supporting compliance with regulatory, security, and ethical guidelines in health research
• Engaging with a broad group of stakeholders, ensuring progress, insights, and decisions are clearly communicated to the wider organisation and that strong relationships are built to align on a common goal
• Championing product thinking, acting as a product evangelist to build awareness and understanding of product ways of working

Benefits

• Generous Pension Scheme – We invest in your future with employer contributions of up to 12%
• 30 Days Holiday + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you
• Enhanced Parental Leave – Supporting you during life’s biggest moments
• Career Growth & Development – £500 per year to spend on Learnerbly, our learning platform, plus regular appraisals and development opportunities
• EV Car Scheme
• Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice
• Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice
• ��1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!
• Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family
• A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements